Customer Representative

2 weeks ago


Liverpool, United Kingdom Communications and Solutions Partners Group Full time

We are seeking a highly motivated and customer-focused individual to join our team as a Customer Representative. As a Customer Representative, you will be the first point of contact for our customers, providing exceptional service and support.

**Duties**:

- Answer incoming customer calls and respond to inquiries in a professional and courteous manner
- Provide accurate information about products, services, and promotions
- Up sell additional products or services to maximize sales opportunities
- Communicate effectively with customers to ensure their needs are met and expectations are exceeded
- Analyse customer feedback and provide insights to improve overall customer satisfaction

**Skills**:

- Excellent communication and interpersonal skills
- Ability to multitask and prioritize tasks in a fast-paced environment
- Strong problem-solving skills with the ability to think quickly on your feet

**Salary**: From £23,241.92 per year

**Benefits**:

- Company events
- On-site parking
- Paid volunteer time

Schedule:

- Monday to Friday

Supplemental pay types:

- Bonus scheme
- Performance bonus

Ability to Commute:

- Liverpool (preferred)

Work Location: In person

Application deadline: 20/03/2024



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