Customer Representative
2 weeks ago
We are seeking a highly motivated and customer-focused individual to join our team as a Customer Representative. As a Customer Representative, you will be the first point of contact for our customers, providing exceptional service and support.
**Duties**:
- Answer incoming customer calls and respond to inquiries in a professional and courteous manner
- Provide accurate information about products, services, and promotions
- Up sell additional products or services to maximize sales opportunities
- Communicate effectively with customers to ensure their needs are met and expectations are exceeded
- Analyse customer feedback and provide insights to improve overall customer satisfaction
**Skills**:
- Excellent communication and interpersonal skills
- Ability to multitask and prioritize tasks in a fast-paced environment
- Strong problem-solving skills with the ability to think quickly on your feet
**Salary**: From £23,241.92 per year
**Benefits**:
- Company events
- On-site parking
- Paid volunteer time
Schedule:
- Monday to Friday
Supplemental pay types:
- Bonus scheme
- Performance bonus
Ability to Commute:
- Liverpool (preferred)
Work Location: In person
Application deadline: 20/03/2024
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