Customer Representative

2 weeks ago


Liverpool, United Kingdom ALPHAATOMIC LTD Full time

**Customer Representative**

As a Customer Representative, you will serve as the primary point of contact for our customers, providing assistance, answering inquiries, and resolving issues to ensure their satisfaction. You will play a crucial role in building strong relationships with our customers and representing our brand in a professional and positive manner.

**Duties**:

- Provide exceptional customer service to clients in person
- Answer customer inquiries and resolve issues promptly and professionally
- Analyse customer needs and recommend appropriate products or services
- Up sell additional products or services to maximize customer satisfaction and company revenue
- Communicate effectively with customers in person
- Handle customer complaints and provide appropriate solutions or escalate to the appropriate department

**Skills**:

- Ability to analyse customer needs and provide appropriate solutions
- Excellent communication and interpersonal skills
- Strong problem-solving abilities and attention to detail

Join our team of dedicated professionals who are committed to providing outstanding customer service.

**Salary**: From £23,241.92 per year

**Benefits**:

- Company events
- On-site parking
- Paid volunteer time

Schedule:

- Monday to Friday

Supplemental pay types:

- Bonus scheme
- Performance bonus

Ability to Commute:

- Liverpool (preferred)

Work Location: In person

Application deadline: 06/03/2024



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