Customer Representative

1 month ago


Liverpool, United Kingdom ALPHAATOMIC LTD Full time

We are seeking a friendly and customer-focused individual to join our team as a Customer Representative. In this role, you will be the primary point of contact for our customers, assisting them with inquiries, resolving issues, and ensuring their needs are met.

**Duties**:

- Provide exceptional customer service by answering incoming calls and assisting customers with their inquiries or concerns
- Up sell products or services to customers when appropriate
- Communicate effectively and professionally with customers to resolve issues or provide information
- Analyse customer needs and recommend appropriate solutions

**Skills**:

- Excellent phone etiquette and communication skills
- Ability to multitask and prioritize tasks effectively
- Strong attention to detail and accuracy in data entry
- Ability to work well in a team environment

If you are passionate about customer service and enjoy helping others, we want to hear from you.

**Salary**: From £24,241.92 per year

**Benefits**:

- Company events
- On-site parking
- Paid volunteer time

Schedule:

- Monday to Friday

Supplemental pay types:

- Bonus scheme
- Performance bonus

Ability to Commute:

- Liverpool (preferred)

Work Location: In person

Application deadline: 05/03/2024



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