Customer Representative
1 month ago
We are seeking a friendly and customer-focused individual to join our team as a Customer Representative. In this role, you will be the primary point of contact for our customers, assisting them with inquiries, resolving issues, and ensuring their needs are met.
**Duties**:
- Provide exceptional customer service by answering incoming calls and assisting customers with their inquiries or concerns
- Up sell products or services to customers when appropriate
- Communicate effectively and professionally with customers to resolve issues or provide information
- Analyse customer needs and recommend appropriate solutions
**Skills**:
- Excellent phone etiquette and communication skills
- Ability to multitask and prioritize tasks effectively
- Strong attention to detail and accuracy in data entry
- Ability to work well in a team environment
If you are passionate about customer service and enjoy helping others, we want to hear from you.
**Salary**: From £24,241.92 per year
**Benefits**:
- Company events
- On-site parking
- Paid volunteer time
Schedule:
- Monday to Friday
Supplemental pay types:
- Bonus scheme
- Performance bonus
Ability to Commute:
- Liverpool (preferred)
Work Location: In person
Application deadline: 05/03/2024
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