Medical Administrator

2 days ago

Canterbury, United Kingdom Psicon Full time

The Psicon Group, established in 1998, comprises six areas of specialist psychological and health services: Adult Mental Health Services; Child, Young People and Family Services; Community-Based Neurological Rehabilitation Services; Occupational Health Services; Medico-Legal Services; and Neurodevelopmental Lifespan Services. Through these, we provide prompt access to high quality professionals offering consultations, assessments, therapy and rehabilitation.

We value our employees as an integral part of our service delivery and believe in recruiting and investing in the best employees. We pride ourselves in providing our employees with the opportunities and resources to achieve their potential. Our company culture embraces the idea of ‘The Psicon Family’ in which we are open, work collaboratively and support each other.

**About the role**

An exciting opportunity has become available for an NDLS ADHD Administrator to join our ADHD Service in Canterbury.

**Reports to**: ADHD Team Leader

**Responsible for**: This post has no supervisory responsibilities.

**Principle duties and responsibilities**

Meeting and greeting clients, patients, families and other visitors.
Ensuring waiting area remains a calm, welcoming and a clean and tidy environment.
Check premises for clinicians prior to leaving and alert remaining staff if anyone is still on the premises.
Lock all areas not in use at the end of the day.
Managing NHS prescriptions including scanning, logging, and ensuring there is an audit trail for each prescription.
Coordinating repeat prescription requests, ensuring doctors complete these in a timely manner so patients have adequate supplies of medication.
Escalating enquiries from patients in relation to medication including concerns and reports of side effects.
Carrying out audits in relation to the ADHD service and prescription administration.
Liaising with facilities coordinator in relation to medical equipment supply, service and calibration.
Keeping IAPTUS up to date with pharmacy, GP and medication details.
Dealing with patient enquiries.
Adhoc administrative tasks as required by the service.
Ensuring smooth running of the ADHD clinic.

**Person Specification**

Experience of working within a customer focused administration role.
Excellent interpersonal & judgement skills.
Experience of working to KPI targets and tight deadlines whilst balancing competing priorities within a busy environment.
Ability to work under pressure whilst maintaining a calm professional demeanour.

Committed to providing the best quality service and achieving the highest standards of client care.
Outstanding communication skills and the ability to communicate with diverse groups of individuals.
Able to establish and maintain productive professional relationships with colleagues.

**Core Responsibilities**

Adhere to all company policies and procedures.
Abide by the company’s confidentiality policy and the confidentiality agreement.
Maintain awareness and comply with policies and procedures relating to Health and Safety.

Act in accordance with and promote the company’s core values (commitment, trust, integrity and kindness).

Promote a positive approach to equality, diversity and treat others with dignity and respect.

Demonstrate awareness of safeguarding and be aware of the company’s policy and procedure relating to raising safeguarding concerns.

Develop and maintain positive relationships with colleagues, ensuring approachability, and open and honest conduct.

**Benefits include**:
Enhanced annual leave of 32 days a year (inclusive of bank holidays).
Flexible annual leave scheme providing the ability to buy or sell back additional days.
Well-being days.
Pension scheme (with the option of enhancing via salary sacrifice).
Cycle to work scheme.
Birthday lie in.
Free breakfast, including 'pastry Mondays'.
Funded social events.
Staff well-being bursary scheme.
- Psicon is committed to adhering to the Equality Act (2010) and provides equal opportunities to all applicants, staff and clients._

**Salary**: £19,500.00-£23,000.00 per year

Schedule:

- Monday to Friday

Work Location: One location

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