Medical Receptionist

7 months ago


Walsall, United Kingdom Portland Medical Practice Full time

To answer the telephone promptly and deal with enquiries in a helpful and courteous manner, being aware of the need to maintain confidentiality at all times. - To cover the front reception desk to deal with patient's face to face. - Booking, cancelling, amending patient's appointments using EMIS. - To maintain a good rapport/relationship between internal and external staff of the Practice at all times.
- To have an overview of the demands and workflow of the Practice during the working day. - Ensure the waiting area/reception front desk is kept tidy and keep forms and patient information stocked up where possible. - Effectively signpost patients to services appropriate to their needs. - Process and request the repeat prescriptions through EMIS.
- Liase with Clinicians for patient queries. - Work in a team of receptionists to cover any of the duties expected of the team.


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