Medical Office Administrator

3 weeks ago


Walsall, Walsall, United Kingdom Dr Mahbub's Surgery, Brace Street Health Centre Full time

Job Title: Medical Receptionist

We are seeking a skilled Medical Receptionist to join our team at Dr Mahbub's Surgery, Brace Street Health Centre. The ideal candidate will have experience in a GP Practice and be able to provide an effective and efficient reception service to patients and visitors.

Main Responsibilities:

  • Ensure the appointment system is run efficiently and monitor the flow of patients to and from consulting rooms.
  • Use clinical system EMIS Web for all patient-related activities.
  • Deal with general enquiries, explain procedures, and make new and follow-up appointments.
  • Receive and make telephone calls, divert calls, and take messages.
  • Participate in task management and ensure tasks are kept up-to-date.

About the Role:

This is a 20-hour per week position at our busy but friendly GP Practice. The ideal candidate will have experience working in a GP Practice and be able to work effectively in a team. We offer a competitive salary dependent on skills and experience.

Person Specification:

  • GCSE Grade A to C in English and Maths, or equivalent.
  • Admin/Clerical qualification desirable.
  • Experience of working in a GP Practice essential.


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