Medical Receptionist/care Navigator

6 months ago


Walsall, United Kingdom The Nile Practice Full time

The following are the core responsibilities of the Care Navigator. There may be, on occasion, a requirement to carry out other tasks; this will be dependent on factors such as workload and staffing levels: a. Process and effectively signpost patients to the appropriate healthcare professional depending on the presenting condition b. Answer incoming phone calls, transferring calls or dealing with the callers requests appropriately c.

Process patient requests for appointments d. Process repeat prescription requests e. Initiate contact with and respond to requests from patients, team members and external agencies f. Enter read-code data on EMIS g.

Photocopy documentation as required h. Data entry of new and temporary registrations and relevant patient information as required i. Input data into the patients healthcare records as necessary j. Process referrals using electronic referral system (ERS) k.

Direct requests for information, e.g. SAR, insurance/solicitors letters and DVLA forms, to the appropriate team member l. Manage all queries as necessary in an efficient manner m. Carry out system searches as requested n.

Maintain a clean, tidy, effective working area at all times o. Monitor and maintain the reception area and noticeboards p. Support all clinical staff with general tasks as requested


  • Medical Receptionist

    6 months ago


    Walsall, United Kingdom Darlaston Health Care Full time

    **About us** Darlaston Health Care is a GP Surgery set in a Health Centre in Walsall, WS10 8SY. We are professional and agile. **Responsibilities**: - Greet and check-in patients upon arrival - Schedule appointments and manage the appointment calendar - Answer phone calls and respond to inquiries or direct calls to the appropriate staff member - Verify...

  • Medical Receptionist

    7 months ago


    Walsall, United Kingdom Portland Medical Practice Full time

    To answer the telephone promptly and deal with enquiries in a helpful and courteous manner, being aware of the need to maintain confidentiality at all times. - To cover the front reception desk to deal with patient's face to face. - Booking, cancelling, amending patient's appointments using EMIS. - To maintain a good rapport/relationship between internal and...

  • Medical Receptionist

    6 months ago


    Walsall, United Kingdom Little London Surgery Full time

    JOB DESCRIPTION MEDICAL RECEPTIONIST LITTLE LONDON SURGERY RESPONSIBLE TO: The Receptionist is responsible in the first instance to the Reception Team Leader and thereafter to the Practice Manager/Deputy Manager and then to the Partners. PURPOSE OF JOB: The purpose of the Receptionist's job is to ensure that patients are able to access health services...

  • Receptionist

    5 months ago


    Walsall, United Kingdom Rowanbrook Care Home Full time

    Rowanbrook Care Home is looking to recruit a Receptionist Our purpose-built care home is based in Walsall, provides high quality specialist care for 59-residents. A key element of the role requires effective communication and interpersonal skills. The ability to develop good relationships with residents, relatives, employees, and external professionals is...

  • Receptionist

    5 months ago


    Walsall, United Kingdom Rowanbrook Care Home Full time

    Rowanbrook Care Home is looking to recruit a Receptionist. A key element of the role requires effective communication and interpersonal skills. The ability to develop good relationships with residents, employees and external professionals is essential. You will be paid £10.50 per hour and contracted to 35-hours hours per week. **Responsibilities** - To...


  • Walsall, Walsall, United Kingdom Portland Medical Practice Full time

    Job OverviewThe Portland Medical Practice is seeking a skilled Medical Office Administrator to join their team. As a key member of the front desk, you will be responsible for providing exceptional patient care and administrative support.About the RoleThis role offers a unique opportunity to work in a dynamic medical practice, where no two days are ever the...


  • Walsall, United Kingdom Rowanbrook Care Home Full time

    Rowanbrook Care Home is looking to recruit a Receptionist (Part-time) Our purpose-built care home is based in Walsall, provides high quality specialist care for 59-residents. A key element of the role requires effective communication and interpersonal skills. The ability to develop good relationships with residents, relatives, employees, and external...

  • Medical Receptionist

    3 months ago


    Walsall, United Kingdom Dr Mahbub's Surgery, Brace Street Health Centre Full time

    Job summary Dr Mahbub's Surgery, Brace Street Health Centre (WS1 3PS), is seeking to recruit an enthusiastic, committed and caring Medical Receptionist/Administrative Assistant to join our busy but friendly, single handed Practice. We are looking for an experienced Medical Receptionist to work 20 hours per week. The ideal candidate should have...


  • Walsall, United Kingdom Parkside Medical Practice Full time

    Health and Safety Individual employees of Parkside Medical Practice and other employees contracted to work on the Parkside Medical Practice premises have an equal responsibility, along with managers and supervisors, for maintaining safe working practices for the health and safety of themselves and other persons who may be affected by their acts or omissions...


  • Walsall, United Kingdom Bloxwich Medical Practice Full time

    Job Summary We are looking to appoint a receptionists/administrator to join our busy GP practice who will be the first point of contact for patients, contractors, and visitors as well as carrying out general office management tasks. You will be responsible for the general administrative and reception duties within the Practice and work with our established...


  • Walsall, United Kingdom Horizons Global Full time

    Medical Network - A leading private healthcare provider specialising in aesthetic treatment. We are looking for an experienced receptionist to join our busy team based in Walsall town centre, to provide and project a positive, friendly image to our clients and use your strong admiration to ensure the smooth running of the clinic. You will be part of a team...


  • Walsall, Walsall, United Kingdom Dr Mahbub's Surgery, Brace Street Health Centre Full time

    Job SummaryDr Mahbub's Surgery, a reputable healthcare provider, is seeking a skilled Medical Receptionist/Administrative Assistant to join their team. The ideal candidate will have experience working in a GP Practice and possess excellent communication skills.Main ResponsibilitiesThe successful candidate will be responsible for providing an effective and...


  • Walsall, United Kingdom Walsall Healthcare NHS Trust Full time

    An exciting opportunity has arisen to join our Outpatient Receptionist Team at Walsall Healthcare as Outpatient Receptionist Co-ordinator. The successful applicant will confidently provide day-to-day co-ordination of our thriving Outpatient Reception Team and associated functions, ensuring all functions are carried out in accordance with agreed procedures...


  • Walsall, Walsall, United Kingdom Dr Mahbub's Surgery, Brace Street Health Centre Full time

    Job Title: Medical ReceptionistWe are seeking a skilled Medical Receptionist to join our team at Dr Mahbub's Surgery, Brace Street Health Centre. The ideal candidate will have experience in a GP Practice and be able to provide an effective and efficient reception service to patients and visitors.Main Responsibilities:Ensure the appointment system is run...


  • Walsall, Walsall, United Kingdom Chase Medical Full time

    We are seeking a skilled Practice Nurse to fill a current vacancy at a well-established GP surgery in Walsall. As a Practice Nurse with a Primary Care background, you will have the opportunity to work on locum shifts, choose your own hours, and increase your earnings.Key Benefits:Competitive hourly rate of £28-£47 (inclusive of holiday pay)Access to our...


  • Walsall, Walsall, United Kingdom Portland Medical Practice Full time

    Job SummaryWe are seeking a skilled Front Desk Coordinator to join our team at the Portland Medical Practice. As a key member of the front desk, you will be responsible for providing exceptional patient care and administrative support.About the RoleThis role offers a unique opportunity to work in a dynamic medical practice, where no two days are ever the...

  • Practice Receptionist

    5 months ago


    Walsall, United Kingdom Parkside Medical Practice Full time

    Confidentiality and Data Protection All staff who have access to personal data in relation to patients or staff will be aware of their responsibilities under the Data Protection Act 1998 and will abide by the eight principles of the Act. Any breach of the Act could result in disciplinary action being taken and criminal charges being brought against the...


  • Walsall, United Kingdom Dr Kumar, Dr Taunk & Dr Kasliwal Brace Street Health Centre Full time

    Job summary To provide the first point of contact to patients and other visitors to enable access to appropriate services in a professional and courteous manner. To undertake clerical duties as necessary and to enter relevant data onto the computer provide support for clinicians to enable the effective day-to-day running of the practice. The...


  • Walsall, United Kingdom Walsall Healthcare NHS Trust Full time

    Are you interested in joining a responsive, innovative and dynamic Outpatients Reception Team in a constantly changing environment? Are you interested in working across variety of Outpatient settings? We are looking for an enthusiastic and skilled individuals to join our current and valued Outpatient Receptionist Team. You should be educated to NVQ2 minimum...


  • Walsall, Walsall, United Kingdom Greenstaff Medical Full time

    About the Role:We are seeking a compassionate and dedicated Registered Midwife to join our team at Greenstaff Medical.Job Description:Patient Care:As a Registered Midwife, you will play a vital role in providing high-quality patient care and ensuring the well-being of our patients. Your expertise in medication administration and patient care will be...