Event Operations Administrator

2 weeks ago


Bristol, United Kingdom TEG [Europe] Full time

Ticketek, a part of TEG, is a global leader in ticketing and technology with 40+ years’ experience ticketing major international events and partnering with the world’s premier venues. We put fans and innovation at the heart of everything we do.

Culturally we are ambitious, innovative, commercial, fast paced environment, where our focus is on our people’s strengths and talent. This environment has been key in our success to date - one that is collaborative where our people aspire to exceed.

An exciting role has become available for an **Event Day Operations & IT Administrator **in our Bristol based team. This is an essential role where you will work closely with our Client Services team to deliver exceptional client services on event days at our client sites.

As our Event Day Operations & IT Administrator, you will:

- Oversee the box office and event day management
- Communicate event day briefs and debriefs
- Set up and test access control and POS on event days
- Arrange and train staff on Aspect
- Reconcile event day sales and cash handling
- Manage travel arrangements
- Liaise with venues for box office set up and operational requirements

We are looking for someone who has these skills and experience:

- Excellent Customer Service
- Have an understanding of ticketing systems and event operations
- Has basic build knowledge and Fastcheck set up and monitoring
- Ideally you will also have experience of or an interest in being trained up in aspects of IT

**Working for TEG**

Our people enjoy a wealth of benefits including:

- Flexible working
- Modern, city centre, dog-friendly office
- On-site Fitness Classes
- Above statutory annual leave, pension contributions, sick and family leave
- Birthday leave
- Complimentary tickets
- Recognition Awards
- Employee Assistance Programme
- Social Events

We want to make sure our recruitment processes are accessible and inclusive for all people. If there’s any adjustments that need to be made to ensure you have a fair and equal experience in our recruitment process, please advise us when scheduling your interview.

Please know you must have the right to work in the UK to be considered for this role.

**No Agencies at this time, please.**

**Job Types**: Full-time, Permanent

**Benefits**:

- Additional leave
- Company pension
- Cycle to work scheme
- Referral programme
- Sick pay
- Wellness programme

Schedule:

- Monday to Friday
- Weekend availability

Work Location: One location



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