Global Digital Document Services Controls

5 months ago


Canary Wharf, United Kingdom JPMorgan Chase & Co Full time

**JOB DESCRIPTION**
Join our Digital Documentation Services (DDS) Operations team where you will have the opportunity to develop and manage the life-cycle management all JPM businesses client documentation & data and be a key leader in the transformational agenda focused on our Markets & Securities Services business, This senior role offers a chance to contribute to the growth and development of a critical operations team and be part of a rewarding and dynamic work environment.

Digital Documentation Services Operations is part of the Digital Platform & Services team, responsible for assessing emerging trends, technologies, electronic platforms, potential partnerships, and for building digital products - that could transform the way we, and our clients, do business.

**Job Summary**

As a seasoned and driven Director level specialist you will have experience and expertise in Client onboarding and servicing. You will also lead the transformation of our operations support for our Markets & Securities Services business.

**Responsibilities**:

- Own the Day to day regulatory & control operational oversight including AP & Issues across functions & LoBs, IAS Charters, ERMA, SOX Test, training etc.
- Partner with Controls team to drive initiatives to strengthen control environment across lines of business
- Partner with Securities Services & Markets Client Onboarding/Transition management functions, Customer Services and Operations in the development of long-term and immediate operational plans, including strategic goals for operational efficiency and increased productivity
- You will play a critical role in leading the digital and documentation services operational strategy.
- You will develop & implement strategies to oversee operational delivery, systems and processes to ensure an effective control environment is in place across the DDS Operations organization with clear ownership for execution for any exceptions, actions plans, exams etc
- Build and manage a portfolio of transformative projects to deliver reduced risk, increased efficiency with a forward (medium to long term) outcomes view
- You will build a good sphere of influence with the functional partners & Global Line of Business heads to deliver enhancements to product, service, technology and controls.
- You will actively partner within Markets, Security Services operations and work to embed any new initiatives, whilst creating a culture of idea creation and sharing.
- You will continuously improve Customer Satisfaction Scores, KPIs and KRIs to meet the needs of clients, stakeholders, and partners seamlessly across LOBs and all J.P. Morgan products.
- Build a transformative thinking culture to reduce risk, increase efficiency with a forward (medium to long term) outcomes view

**Required qualifications, capabilities and skills**
- You will have significant experience in Financial Services Client Onboarding with extensive exposure to Customer Service within Securities Services & Markets
- You will possess established experience leading large scale transformation, including automation of processes and operational techniques.
- You will have extensive expertise in planning and managing broad ranging operational processes which have realised optimum efficiency, productivity and controls.
- You will possess demonstrated skills in integrating and transforming large operations environments and be highly organized with strong program and management skills
- You will have knowledge of multiple operational functions and principles, including KYC/AML, Transaction banking Customer Service, Transaction banking documentation & product onboarding
- You will have acquired deep understanding of technology tools from a strategic tech, transformative optic & process optimization perspective in Operations.

**ABOUT US**

J.P. Morgan is a global leader in financial services, providing strategic advice and products to the world’s most prominent corporations, governments, wealthy individuals and institutional investors. Our first-class business in a first-class way approach to serving clients drives everything we do. We strive to build trusted, long-term partnerships to help our clients achieve their business objectives.

We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants’ and employees’ religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.


  • Document Controller

    5 months ago


    Canary Wharf, United Kingdom CTR Site Services Full time

    Job Title: Document Controller Job Overview: As a Document Controller, you will play a crucial role in organizing and managing company documents to ensure accuracy, quality, and compliance with regulations. You will be responsible for maintaining an efficient document management system, tracking revisions, and facilitating document retrieval...

  • Document Coordinator

    1 month ago


    Canary Wharf, Greater London, United Kingdom Harris Global Full time

    Document Controller Job DescriptionHarris Global is seeking a skilled Document Controller to join their team in the Canary Wharf office. As a Document Controller, you will play a crucial role in managing documentation generated by the project team, contractors, and suppliers.Key Responsibilities:Accurately manage documentation to enable quick retrieval of...

  • Document Controller

    1 month ago


    Canary Wharf, United Kingdom CV-Library Full time

    Harris Global are currently recruiting for a Document controller to join a Construction client on a permanent basis in their Canary Wharf office. Job Description * The Document Controller will liaise between site teams and will be responsible for accurate management of documentation generated by the project team, contractors and suppliers, to enable all...

  • Document Controller

    5 months ago


    Canary Wharf, United Kingdom Shero Talent Consultancy Full time

    Shero Talent Consultancy are recruiting on behalf of a is a leading rail company dedicated to delivering safe, efficient, and reliable rail transportation services. With a strong commitment to the highest standards of safety and quality, we are seeking a Document Controller with Sentinel experience to join our team and contribute to our continued...

  • Document Controller

    5 months ago


    Canary Wharf, United Kingdom R.T.L Group Ltd Full time

    **Document Controller Duties**: - Manage and maintain all documents, both physical and electronic, in a systematic and organized manner - Numbering, registration, distribution and tracking of change control documentation such as Technical Query, Change Request etc. - Manage Inductions alongside management team. - Update and log drawing changes and...

  • Document Controller

    1 month ago


    Canary Wharf, United Kingdom CV-Library Full time

    The JRL Group encompasses 14+ divisions delivering bespoke solutions for the most complex construction projects nationally. Over two decades the JRL Group has grown from a company specialising in sub and superstructure packages to a business that offers managed integrated construction solutions, with an annual turnover in excess of over...

  • Document Controller

    5 months ago


    Canary Wharf, United Kingdom Site Operative Solutions Ltd Full time

    Site Operative Solutions are currently looking for an experienced Project Document Controller to work on a project at Canary Wharf for our client who are a large M&E Contractor. **Your responsibilities** include and are not limited to the following: Assisting with technical documents, drawings and correspondence. Information input into schedules and...

  • Document Controller

    1 month ago


    Canary Wharf, United Kingdom JRL Group Full time

    The JRL Group encompasses 14+ divisions delivering bespoke solutions for the most complex construction projects nationally. Over two decades the JRL Group has grown from a company specialising in sub and superstructure packages to a business that offers managed integrated construction solutions, with an annual turnover in excess of over...


  • Canary Wharf, United Kingdom RTL Full time

    **Responsibilities**: - Working closely with Commercial Manager, Project Manager and cross discipline team members to promote and encourage a good and safe working environment. - Assisting with the commercial department’s operations and processes under the direction of the Commercial Manager. - Attending office meetings and ensuring that delegated items...


  • Canary Wharf, United Kingdom JPMorgan Chase & Co Full time

    **JOB DESCRIPTION** Control Management - Associate** Here at JPMorgan Chase & Co., we know that people want great value combined with an excellent experience, from a bank they can trust. So we launched a **new digital bank called Chase **- to revolutionise mobile banking by creating seamless digital journeys that our customers love. For us, that means...

  • Controls Team

    5 months ago


    Canary Wharf, United Kingdom JPMorgan Chase & Co Full time

    **JOB DESCRIPTION** The position is within the Regulatory Controllers team within Finance and Business Management. The group is a high-profile service-orientated business comprised of specialised individuals with knowledge and expertise in understanding, managing and delivering financial information to the Prudential Regulation Authority (“PRA”),...

  • Control Management

    5 months ago


    Canary Wharf, United Kingdom JPMorgan Chase & Co Full time

    **JOB DESCRIPTION** The Control Management Associate performs ongoing analysis of the business’ risk and control environment to identify significant gaps and weaknesses, ensuring controls are properly designed. As a Control Management Associate, you'll be responsible for ensuring the line of business has a sustainable and disciplined end-to-end control...


  • Canary Wharf, United Kingdom JPMorgan Chase & Co Full time

    **JOB DESCRIPTION** Technology Controls Delivery Lead** Here at JPMorgan Chase & Co., we know that people want great value combined with an excellent experience, from a bank they can trust. So we launched a **new digital bank called Chase** - to revolutionize mobile banking by creating seamless digital journeys that our customers love. We deliver a wide...

  • Product Controller

    5 months ago


    Canary Wharf, United Kingdom JPMorgan Chase & Co Full time

    **JOB DESCRIPTION** Situated within a dynamic, collaborative and agile team, this role allows you to develop key product and technical knowledge and project management skills. You will report to the Global Projects Manager and will be responsible for supporting and representing the Global Futures & Derivatives Clearing Product Control team with a primary...


  • Canary Wharf, United Kingdom Johnson & Associates Rec Specialists Ltd Full time

    Are you an experienced professional in loan documentation looking for a new challenge? We are recruiting for a prestigious bank in London, seeking an Assistant Vice President in the Execution Control Team to provide expert operational support across EMEA. With a competitive salary and hybrid working arrangement, this role offers the perfect blend of...


  • Canary Wharf, United Kingdom JPMorgan Chase & Co Full time

    **JOB DESCRIPTION** Are you enthusiastic about deal closing and are motivated by tight deadlines? Join our team as a Origination Services LIQ Associate Closer and utilise your skills! As a Origination Services LIQ Associate Closer within the Traditional Credit Products Middle Office team, you will be part of a dynamic, deadline-managed environment. You will...

  • Client Service

    5 months ago


    Canary Wharf, United Kingdom JPMorgan Chase & Co Full time

    **JOB DESCRIPTION** Are you looking to become a valuable member of a global team? Join us in Markets Transition Management Teamwhich operates globally with teams supporting clients and CIB Markets Sales in US, EMEA and APAC. As a Client Service - Senior associate in the Markets Transition, you will closely with Corporate & Investment Bank Markets Sales,...

  • Tech Writer

    5 months ago


    Canary Wharf, United Kingdom JPMorgan Chase & Co Full time

    **JOB DESCRIPTION** Technical writer for design system (London)** Focus: Documentation and educational content for our Salt design system. Eight or more years’ full-time writing/editing experience required. As a technical writer, you’ll support the evolution of the J.P. Morgan’s Salt Design System. Collaborating with designers, developers,...

  • Client Service

    5 months ago


    Canary Wharf, United Kingdom JPMorgan Chase & Co Full time

    **JOB DESCRIPTION** Are you looking to become a valuable member of a global team? Join us in Markets Transition Management Team which operates globally with teams supporting clients and Corporate Investment Banking Markets Sales in US, EMEA and APAC. As a Client Service - Senior Associate within the Markets Transition team, you will have the privilege of...

  • Deal Services

    5 months ago


    Canary Wharf, United Kingdom JPMorgan Chase & Co Full time

    **JOB DESCRIPTION** Should you be interested in developing your skills within a fast-paced environment, with exposure to numerous stakeholders and regulatory documentation, then this role is for you. As a Deal Services Associate, in Operations you will partner with Corporate and Investment Banking Product and Coverage teams to execute and oversee Investment...