Administration Assistant

6 months ago


Peterborough, United Kingdom Ramsay Health Care Full time

Job Description

Lead Administrator

Location - Fitzwilliam, Peterborough

Hours: 37.5 per week, Full Time

**Salary**: depending on experience and skills + Benefits

The Fitzwilliam Hospital is part of a global organisation with a great reputation, fantastic patient outcomes and state of the art facilities. If you are an experienced, driven administrator and want to be part of our collaborative, forward thinking team and enjoy the rewards of a Ramsay employee, then read on for further detail.

As the Lead Administrator you should have outstanding communication and interpersonal skills. Computer literacy, specifically in Microsoft Office Suite and web based reporting systems is essential. You will be a robust individual who can meet tight deadlines; you will be methodical in your approach to work, highly organised and be professionally and commercially astute and aware of Information Governance requirements. This is an excellent opportunity for an ambitious and effective individual to join Ramsay Healthcare with a strong commitment to delivering and improving process & systems.

Duties and responsibilities:
Reporting to the Business Administrator Manager, the post holder will work to effectively specified target dates on a variety of tasks that include;
- Coordination of the Involvement of Multi-Disciplinary Teams (MDT) in Patient Pathways. Responsibilities include, but are not limited to:

- Ensure regular MDT meetings are conducted for all applicable specialities
- Implement and monitor Terms of References for all MDTs
- Implement and maintain a local Standard Operating Procedure for Fitzwilliam & Boston West Hospital MDTs
- Support MDTs in gaining access to the appropriate documentation and facilities required for the MDT process
- Maintain records of all MDT meeting minutes and ensure patient specific pathway actions are completed
- Undertake regular audits of the MDT process to ensure compliance to MDT Policy
- Lead support in the delivery of clinical and non-clinical audits, where required, to achieve compliance in performing the respective audit within the respective deadline; completion of audits and support in action setting to drive meaningful changes in practice
- Monitoring of adherence to achieving Best Practice Tariff payments for the NHS Contract
- Coordination of data upload to the British Spine Registry (BSR)
- Dissemination and coordination of responses to Healthcare alerts received via the Central Alert System
- Report writing
- Data analysis
- Maintaining data spreadsheets
- Communicating with internal & external stakeholders
- Responding to users of the service in writing
- Monitoring Key performance indicators

It is essential that applicants have:

- Excellent patient focused communication skills - written and verbal
- Ability to manage own caseload and work with minimum supervision
- A passion for delivering an excellent service
- Excellent IT skills
- Experience in an administrator role

It is Desirable that applicants have:

- Post graduate degree
- Experience in healthcare
- Attractive rates of pay dependent upon skills and qualifications
- Enhancements for unsocial hours
- Ongoing training and development
- Private Healthcare
- Life Assurance
- Staff discount and voluntary benefits
- 25 days annual leave
- Contributory Pension scheme
- Free parking
- Uniform provided
- Subsidised staff restaurant

About us

Ramsay Health Care UK is a well-established global hospital group with over 50 years’ experience. We are a global provider operating in 11 countries with 77,000 staff who treat 8 million patients each year. We are well known for our strong, long-standing relationship with the NHS.

We love people with a positive, “can do” attitude who want to make a difference in their work. "Our employees are Ramsay." The skills and commitment of our employees forms the basis for our success.

We are able to support training and development to our employees, to deliver a high standard of clinical care whilst ensuring patient safety, dignity and confidentiality. We are a progressive and caring facility and support the Ramsay vision “People caring for People”. We know our people are our greatest asset, our business is growing and we would like you to join us.

We are proud of our ‘Speak Up for Safety’ programme and ensure that the patient is at the heart of everything we do. Join us and have more ‘Time to Care’.

We care.

It’s more than what we do, it’s who we are. Everything we do is about striving to deliver the best care. And it's a belief that's as true today as it was when we welcomed our first patients in 1964.

“The Ramsay Way” culture recognises that people - staff and doctors - are Ramsay Health Care’s most important asset and this has been key to our ongoing success.

We encourage all Ramsay employees to participate in public health vaccination programmes including flu and Covid 19.



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