Quality & Improvement Officer
1 week ago
We are Places for People Group, we build homes and manage communities where everyone is welcome and everyone can thrive, we are placemakers.
We want you to join the Places for People Group and the 11,000 other colleagues on our journey; colleagues who have helped to build, manage, maintain places that people are proud to call home and stay active in. How do we do all this? We surround ourselves with customer focussed people, innovative people and strategic people. Our people live and breathe our SPIRIT values; we are the place for spirited people.
**More about your role**
As Quality and Improvement officer, you will support the Quality and Improvement Manager in their role to develop and implement rigorous and effective performance management processes to drive service improvements including monitoring and reporting on service performance standards
You will be responsible for delivering on the strategic business improvement plan in line with corporate and service priorities focusing on delivering efficiencies and improved service user experience, delivering improved value for money and customer experience for the business.
Please note: This role is Agile and based at our South Rings office in Preston.
For more information, please download our job profile available on our website.
**More about you**
To be successful in this role, you will be able to prioritise a large and varied workload and plan and execute work programmes in a timely manner. It is essential you have project management skills with the ability to prioritise and escalate risks and blockages.
A Strong practical knowledge and expertise in the implementation and on‐going development of Management systems would be advantageous, as well as the ability to use/understand a range of IT solutions adopted within the Group and experience of data analysis.
**The Benefits**
We are a large diverse and ambitious business, which will give you job security and all the challenge you could wish for. Here people can flourish, thrive, better themselves and work in fantastic communities with inspirational colleagues and customers.
We know that there's always more we can do to make you smile, that's why we offer a comprehensive benefits package to help colleagues save money or make their lives a little bit easier which can include:
- Excellent holiday package and rewards
- Pension with matched contributions
- Training
- Extra perks including huge discounts and offers from shops, cinemas and much more.
**What's next?**
If you are using a mobile device such as an iPad then ensure your CV is stored in the cloud, we currently support Google Drive, OneDrive and Dropbox.
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