Data Quality Assurance Officer

5 days ago

Preston, United Kingdom Lancashire Teaching Hospitals NHS Foundation Trust Full time

Our team describes our service as innovative, forward thinking and dynamic. We are so proud of the fantastic service we provide and truly believe in our mantra ‘Enhancing patient care by ensuring accurate patient information’.

Behind every great hospital is a team, which makes sure that the right patient is in the right place at the right time with the right information... and that’s exactly what we do

We provide a support service behind the scenes to ensure the very best care for patients across the Trust. Your passion, enthusiasm, drive and motivation will genuinely make a real difference to our Data Quality Assurance Department.

Your tenacity for accuracy and steadfast approach to getting data spot on will help you really thrive and succeed in our team. The team describes our service as innovative, forward thinking and dynamic. We are so proud of the fantastic service we provide and truly believe in our mantra ‘Enhancing patient care by ensuring accurate patient information’

You will have the chance to give something back to the NHS as we need people just like you to join our workforce with all the skills, knowledge, experience and attributes you have to help us with our patients care.

You will be working with an experienced visionary team to support and maintain the Data Quality Programme for the Trust. Supporting management and monitoring staff when undertaking the validation and audit of patient information. Delivering and supporting a quality service within a pressured environment.

We support the improvement, development and timely capture of sound and accurate data across the Trust. It can feel quite frustrating and repetitive at times; but we take personal responsibility for the quality of service provided and continually strive for service improvements.

You won’t be alone; we have a great team ethos and spirit, all supporting each other and working together to achieve the best outcomes - even though now some of our meetings are virtual as we work from home too. Our team is made up of those who have been here over ten years as well as new members - all looking forward to welcoming you

We have 9000 fantastic people working hard to deliver quality services to our patients. Whatever your role, you help look after 370,000 people in our local area & give specialist care to 1.5 million people across Lancashire & Cumbria.

Working with us gives you the knowledge and sense of pride that every activity you do genuinely does make a difference to support our patients & staff, ensuring we keep thriving & delivering outstanding healthcare right across our local towns.

You’ll have access to varied development opportunities, learn new skills, meet fab people & do things you’d never have done. You’ll learn about working in a hospital, interacting with people from all different roles to build skills & enhance your career path.

You’ll make an impact, be challenged to think differently, be bold & help innovate to keep improving things. Everything we do centres around patient care and enhancing their experience which means your role is pivotal and something really to be proud of.
- Support the awareness of the Data Quality/Information Programme.
- Support the implementation and further development of the data quality agenda.
- Assist in the collection of data for audit purposes and support management teams to identify areas that require pathway improvements.
- Assist in scheduled and ad-hoc audits of processes of work, highlighting areas where data quality is compromised - identifying training/development needs as appropriate.
- Support review and redesign working practices, ensuring that written policies and procedures are available across all sites/locations where patient activity takes place and where data items are collected or managed.
- Promote within the Data Quality Assurance function an honest and open culture that encourages the use of initiative, individual and team responsibility
- Be committed to the continuous improvement of Data Quality, taking personal responsibility for the quality of service provided and to contribute towards and support service improvements.
- Assist with improvements and developments in the timely capture of sound and accurate data across the Trust.
- Support maintaining adherence to Information Governance requirements and standards.
- Support effective audit of patient pathway - ensuring data items are checked / recorded within agreed timescales.
- Interrogate patient records and data to ensure accuracy and updating Trust systems to reflect any updated information.
- Undertake the validation of exception and associated reports, ensuring missing data items are obtained and data errors corrected.

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