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Receptionist/administrator

4 months ago

Port Talbot, United Kingdom YMCA Port TalbotThe New Plaza Full time

The Plaza is a multi functioning hub with a Digi studio, Rehearsal studio, Gym, Hotdesking space and a Large main hall with 252 retractable seats.

**Job brief**

We are looking for a Receptionist to manage our front desk on a daily basis and to perform a variety of administrative and clerical tasks.

**What does a Receptionist do?**

As a Receptionist, you will be the first point of contact for The New Plaza. Our Receptionist’s duties include offering administrative support across the organization. You will welcome guests and greet people who visit the business. You will also coordinate front-desk activities, including distributing correspondence and redirecting phone calls.

To be successful as a Receptionist, you should have a pleasant personality, as this is also a customer service role. You should also be able to deal with emergencies in a timely and effective manner, while streamlining office operations. Multitasking and stress management skills are essential for this position. This role may require working in shifts, so flexibility is a plus.

Ultimately, a Receptionist’s duties and responsibilities are to ensure the front desk welcomes guests positively, and executes all administrative tasks to the highest quality standards.

**Responsibilities**
- Greet and welcome guests as soon as they arrive at The Plaza front desk by welcoming, directing and announcing them appropriately and Directing visitors to the appropriate Place
- Receiving and sorting daily mail
- Answer, screen and forward incoming phone calls
- Ensure reception area is tidy and presentable, with all necessary stationery and material
- Receive, sort and distribute daily mail/deliveries
- Maintain office security by following safety procedures and controlling access via the reception desk (monitor logbook, issue visitor badges)
- Order front office supplies and keep inventory of stock
- Update calendars and schedule meetings
- Take and organise booking for the facilities
- Keep updated records of office expenses and costs
- Perform other clerical receptionist duties such as filing, photocopying, transcribing.
- Deputise in managers absence.

**Requirements and skills**
- Proven work experience as a Receptionist, Front Office Representative or similar role
- Proficiency in Microsoft Office Suite
- Hands-on experience with office equipment
- Professional attitude and appearance
- Solid written and verbal communication skills
- Ability to be resourceful and proactive when issues arise
- Excellent organizational skills
- Multitasking and time-management skills, with the ability to prioritize tasks
- Customer service attitude

**Wellbeing - Culture - Business
- Community**

**Job Types**: Part-time, Permanent
Part-time hours: 16 per week

**Salary**: £9.50-£10.50 per hour

**Benefits**:

- Company pension
- Gym membership
- Health & wellbeing programme

Schedule:

- 8 hour shift
- Monday to Friday
- Weekend availability

Ability to commute/relocate:

- Port Talbot: reliably commute or plan to relocate before starting work (required)

Work Location: In person

Reference ID: The New Plaza
Expected start date: 12/06/2023