Personal Assistant
4 days ago
Personal Assistant
Salary - £25,000
Location - Milton Keynes (2 Days Working From Home)
We are looking for an experienced individual to provide administrative support to the Aftersales General Manager/Director and Department. You will also be required to support the provision of a fair and effective warranty service in the UK dealer network,enhancing the reputation and encouraging customer retention.
Our client is a market leader in the Automotive space who employ over 45,000 staff globally across 20+ countries.
The key responsibiliities for this role are as follows
- Arrange all aspects of travel and accommodation requirements for the
Aftersales Division.
- Organise and attend meetings, including Management and Health & Safety
Workshop meetings, producing and circulating minutes as required.
- Administer and process all expenses for Aftersales Division.
- Maintain the itinerary for all Managers and Field Managers within the Aftersales
Division.
the Aftersales Process Health Checks.
- Raise Purchase Orders as requested using Finance portal.
- Produce, update and format various reports and distribute accordingly.
- Provide administrative support for Warranty Department including Certificate of
Conformity (CoC) printing and sending.
- Review and process warranty authorities and claims from dealers throughout
the network, in accordance with policies and procedures.
- Support the full dealer warranty service, responding to Dealer queries, disputes
and general enquiries, imparting advice and guidance to ensure warranty is fair
and turnaround targets are achieved.
- General administrative tasks to support the Aftersales division.
- Organisational skills
- Team support skills
- Good numerical and literacy skills
- Proficient in Microsoft Office skills
- Confident team player with excellent interpersonal skills
- Excellent communication skills, with a collaborative ethos and the ability to
interact with a diverse range of people
- Flexible approach, with the ability to reprioritise when required
- Excellent organisation and time-management skills, with the ability to work
under pressure
- Demonstrate a can-do attitude, with the desire and capability to take ownership
of area of responsibility
- High productivity, an acute attention to detail and the ability to work with a high
degree of autonomy
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