Billing and Benefits Officer
4 months ago
**TEMPORARY 6 MONTH PERIOD**
***
**FULL TIME - £25 - £28 PER HOUR**
Job Overview:
Key Responsibilities:
- Manage Council Tax and Housing Benefits services for the Council
- Process Council Tax and Housing Benefit claims and determine eligibility
- Ensure that Council Tax and Housing Benefit records are accurate and up-to-date
- Provide advice and support to customers on Council Tax and Housing Benefits matters
- Manage the recovery of Council Tax and Housing Benefit overpayments
- Liaise with other departments, external agencies, and customers to resolve issues
- Maintain accurate records and produce reports on Council Tax and Housing Benefit activity
- Keep up to date with changes to legislation and guidance relating to Council Tax and Housing Benefits
Requirements:
- Proven experience in a similar role, preferably within a local authority
- Excellent knowledge of Council Tax and Housing Benefit legislation and guidance
- Strong analytical and problem-solving skills
- Excellent communication and interpersonal skills
- Ability to work effectively under pressure and meet deadlines
- Strong IT skills, including proficiency in Microsoft Office and Council Tax and Housing Benefit systems
- Ability to work independently and as part of a team
- A relevant qualification in Council Tax or Housing Benefits would be advantageous
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