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Billings and Benefits Administrator
2 months ago
We are seeking a highly skilled and experienced Billings and Benefits Officer to join our team at Empro Consultants.
Job Summary:The successful candidate will be responsible for administering all aspects of Council Tax billing and benefits processes, ensuring a high standard of quality and accuracy of work. This includes interpreting Council Tax and Benefits legislation, administering the Local Council Tax Support Scheme, and responding to customer inquiries.
Key Responsibilities:- Administer day-to-day Council Tax billing and benefits processes, promoting efficiency and continuous improvement.
- Interpret Council Tax and Benefits legislation, ensuring processes and decisions align with law and policy guidelines.
- Administer the Local Council Tax Support Scheme in accordance with local policy and guidelines.
- Respond to customer inquiries, providing statements of reasons, correcting errors, and reconsidering decisions as necessary.
- Demonstrable experience working in a benefits section or similar environment dealing with income-related assessments.
- Good working knowledge of Council Tax and Housing Benefits law and procedures.
- Experience of customer/public contact, demonstrating good communication and interpersonal skills.
- Experience of accurately maintaining and interpreting personal and financial data.
If you are a motivated and experienced professional looking for a new challenge, please apply to join our team at Empro Consultants.
