Billings and Benefits Administrator

4 days ago


Basildon, Essex, United Kingdom Empro Consultants Full time
Job Title: Billings and Benefits Officer

We are seeking a highly skilled and experienced Billings and Benefits Officer to join our team at Empro Consultants.

Job Summary:

The successful candidate will be responsible for administering all aspects of Council Tax billing and benefits processes, ensuring a high standard of quality and accuracy of work. This includes interpreting Council Tax and Benefits legislation, administering the Local Council Tax Support Scheme, and responding to customer inquiries.

Key Responsibilities:
  • Administer day-to-day Council Tax billing and benefits processes, promoting efficiency and continuous improvement.
  • Interpret Council Tax and Benefits legislation, ensuring processes and decisions align with law and policy guidelines.
  • Administer the Local Council Tax Support Scheme in accordance with local policy and guidelines.
  • Respond to customer inquiries, providing statements of reasons, correcting errors, and reconsidering decisions as necessary.
Requirements:
  • Demonstrable experience working in a benefits section or similar environment dealing with income-related assessments.
  • Good working knowledge of Council Tax and Housing Benefits law and procedures.
  • Experience of customer/public contact, demonstrating good communication and interpersonal skills.
  • Experience of accurately maintaining and interpreting personal and financial data.

If you are a motivated and experienced professional looking for a new challenge, please apply to join our team at Empro Consultants.



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