Billing and Benefits Officer
7 months ago
Kingswood Group are assisting our client to recruit a temporary Council Tax Billings and Benefits Officer for their Basildon office. This will be for approximately 6 months.
The purpose of this post is to administer Housing Benefit and Local Council Tax Support assessment, ensuring a high standard of quality and accuracy of work. In addition to administer Council Tax billing, up to and including the issue of the bill.
**Duties will include;**
- Day-to-day administration of Council Tax billing and benefits processes
- Understand the impact that all assessments, accuracy and overpayments have on subsidy
- Administer the Local Council Tax Support Scheme in accordance with local policy and guidelines
- Make decisions in respect of Council Tax liability, exemptions, discounts, reliefs and Housing Benefit entitlement and that notices are issued in a timely manner, referring any matters of doubt to a Senior Billing and Benefits officer.
- Ensure the accuracy of the property and taxpayer database, including Housing Benefits and LCTS data, by updating the IT systems and agreeing totals to Valuation Office Agency where appropriate.
- Undertake enquiries to identify exemptions, discounts and reliefs from council tax and evaluate household details relating to Housing Benefit / Local Council Support claims, carrying out detailed assessments of income, capital and other resources relating to entitlement.
- Verify and validate information, making all necessary calculations to determine entitlement and notifying customers accordingly.
**Key skills**:
- Demonstrable experience of working in a benefits section or in a similar environment dealing with income-related assessments.
- A good working knowledge of Council Tax and Housing Benefits law and procedures
- Experience of customer/public contact demonstrating good communication and interpersonal skills
- Experience of accurately maintaining and interpreting personal and financial data, ideally using CIVICA Software
**Benefits**:
- Flexible hours
- Temporary position
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