Assistant Patient Services Co-ordinator
5 months ago
**Staff Supervision**: Coordinate the day to day activities of a team of administrative staff including clerical officers, medical secretaries and supervisors. To maintain regular communications with all staff to ensure they all receive and participate in briefings and are aware of knowledge and information relating to them and their role. To be actively involved in the recruitment process. To ensure that joint working and close co-operation is developed and maintained with staff both internal and external, providing the clinical/operational services in order to maintain a complete and seamless service to patients.
Continually review staffing levels and ensure there is adequate cover for staff during periods of absence or flexible working practices in order to maintain a quality service. Train and supervise members of their team in all aspects of patient administration service and exceptional customer service, motivating, improving performance and promoting team values to achieve required outcomes. Contribute to the identification and planning of development needs for the team and individuals. Contribute to the assessment of staff performance against objectives and be responsible for the performance development reviews of individuals.
On a day to day basis support individual learning and development. Service Management: To take a lead role in the management of elective lists, ensuring that all patients are seen within the required time scales and in accordance with NHS targets and Trust policies. Responsible for the collection of data and performing regular audits by random sample. Depending upon the outcome of the audit, taking follow steps as necessary with instruction to fix any issues.
To maintain and administer relevant information systems and review monitor systems. This may include troubleshooting problems, referring to the appropriate department as required and some evening / weekend contact. Also, being responsible for performing daily back up of relevant data base where appropriate. Responsible for ensuring the integrity of the system and that it meets the requirements of the Data Protection Act.
Support management in liaising with Information Services Department to provide data as required. To ensure all patients enquiries are dealt with in a friendly and professional manner and that patient admin staff provide exceptional customer service Monitor administrative processes to ensure all are completed within agreed timescales. Deal with complex enquires from staff/patients/relatives/visitors investigating and researching matters thereby providing information/guidance and advice to others to ensure their queries have been dealt with. This could involve managing the complaints process, monitoring response times, seeking out information to be able to prepare straightforward response, or to assist in the provision of a response, to the complaint.
Undertake general administrative duties including filing, typing, photocopying, faxing, arrangement of meetings and dealing with general communication. Such other duties at a comparable level of responsibility as may be allocated to the post or post-holder. Comply with the requirements dictated by regulatory bodies and their code of practice throughout all disciplines in the CMT, the Leeds Teaching Hospitals Trust and the NHS
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Assistant Patient Services Co-ordinator
5 months ago
Leeds, United Kingdom Leeds Teaching Hospitals Full timeThe Assistant Patient Services Co-ordinator will provide a high quality service in line with Trust standards and be able to communicate sensitivity and effectively with a wide range of people including medical staff, patients and colleagues. Support the Assistant Business Manager in delivering the services for the speciality. 3 JOB DIMENSIONS The Assistant...
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Assistant Patient Services Co-ordinator
6 months ago
Leeds, United Kingdom Leeds Teaching Hospitals Full timeCo-ordinate the day-to-day activities of a team of administrative staff including clerical officers, medical secretaries and supervisors. To maintain regular communications with all staff to ensure they all receive and participate in briefings and are aware of knowledge and information relating to them and their role. To be actively involved in the...
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Assistant Patient Services Co-ordinator
5 months ago
Leeds, United Kingdom Leeds Teaching Hospitals Full timeJOB PURPOSE/SUMMARY The Assistant PSC will provide a high-quality service in line with Trust standards and be able to communicate sensitivity and effectively with a wide range of people including medical staff, patients and colleagues. Support the Patient Services Co-ordinator and the Business Manager in delivering the services for the speciality. The...
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Chaperone/patient Co-ordinator 'bank'
5 months ago
Leeds, United Kingdom Transform Healthcare Holdings Limited Full timeHere at Transform Healthcare Holdings we help people to enhance their wellbeing and quality of life. Transform is a trusted and recognised healthcare brand at the forefront of outstanding care and continuous innovation, with an unwavering commitment to clinical, regulatory and ethical standards. We’re seeking an individual to join the team as...
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Dental Receptionist/patient Care Co-ordinator
5 months ago
Leeds, United Kingdom Vitruvian Dental Studio Full timeHi! **What we are looking for** We are looking to recruit an additional front of house receptionist/patient care co-ordinator for Monday, Tuesday, Thursday, Friday 8:45am - 6:00pm and Wednesdays 8:45am - 2:00pm. We do have availability for Saturday shifts also. Dental experience is not essential, we are happy to provide training. We are looking for...
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Dental Receptionist/patient Care Co-ordinator
5 months ago
Leeds, United Kingdom Vitruvian Dental Studio Full timeHi! **What we are looking for** We are looking to recruit an additional front of house receptionist/patient care co-ordinator for Wednesdays, Thursdays, Friday 8:45am - 6:00pm and every Saturday 8:45am - 2:00pm. Dental experience is not essential, we are happy to provide training. We are looking for someone who is enthusiastic, organised and with a...
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Dental Receptionist/patient Care Co-ordinator
5 months ago
Leeds, United Kingdom Vitruvian Dental Studio Full timeHi! **What we are looking for** We are looking to recruit an additional front of house receptionist/patient care co-ordinator for Mondays, Tuesdays, Wednesdays, Friday 8:45am - 6:00pm and every other Saturday 8:45am - 2:00pm. Dental experience is not essential, we are happy to provide training. We are looking for someone who is enthusiastic, organised and...
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Materials Co-ordinator
5 months ago
Leeds, United Kingdom Nuffield Health Full timeHEAD OFFICE Materials Co-ordinator **Materials Co-ordinator** **Nuffield Health Leeds Hospital | Procurement | Permanent Contract | Full Time** **From £24,000 per annum** **37.5 hours per week** At Nuffield Health the UKs largest healthcare charity, everything we give our patients, members and customers would not be possible without you. Whether it’s...
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Dental Receptionist/patient Care Co-ordinator
5 months ago
Leeds, United Kingdom Vitruvian Dental Studio Full timeHi! **What we are looking for** We are looking to recruit an additional front of house receptionist/patient care co-ordinator for full time flexible hours, with one day off during the week to meet the needs of the studio. Our opening hours are 8:45am - 6:00pm. Additional Saturday shifts to be discussed 8:45am - 2:00pm. Dental experience is not essential,...
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Patient Services Co-ordinator
6 months ago
Leeds, United Kingdom Leeds Teaching Hospitals Full timeJOB PURPOSE To ensure the provision of an efficient and effective administration service to support the delivery of clinical services to patients. The post holder will provide a high quality service in line with Trust policies and standards and will be required to communicate sensitivity and effectively with a wide range of people including medical staff,...
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Admissions Co-ordinator
7 months ago
Leeds, United Kingdom Leeds Teaching Hospitals Full timeThe admissions co-ordinator is expected to provide an efficient, effective and accurate administration and service in line with the policy statements provided in the Trusts Patient Access policies, to support the delivery of high standard and cost effective treatment for patients.
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Patient Services Co-ordinator
7 months ago
Leeds, United Kingdom Leeds Teaching Hospitals Full timeTo ensure the provision of an efficient and effective administration service to support the delivery of clinical services to patients. The post holder will provide managerial support to administrative and clerical staff on relevant sites within the Trust. They will be responsible for the day to day operational management of patient administration and access...
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Assistant Patient Services Co-ordinator
7 months ago
Leeds, United Kingdom Leeds Teaching Hospitals Full timeThe Assistant PSC will provide a high-quality service in line with Trust standards and be able to communicate sensitivity and effectively with a wide range of people including medical staff, patients and colleagues. Support the Assistant Business Manager and the Business Manager in delivering the services for the specialities. The Assistant PSC will manage...
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Assistant Patient Services Co-ordinator
7 months ago
Leeds, United Kingdom Leeds Teaching Hospitals Full timePRINCIPAL DUTIES & AREAS OF RESPONSIBILITY Staff Supervision Coordinate the day to day activities of a team of administrative staff including clerical officers and supervisors. To maintain regular communications with all staff to ensure they all receive and participate in briefings and are aware of knowledge and information relating to them and their role....
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Assistant Patient Services Co-ordinator
6 months ago
Leeds, United Kingdom Leeds Teaching Hospitals Full timePrincipal Duties & Areas of Responsibility Staff Supervision Coordinate the day to day activities of a team of administrative staff including clerical officers, medical secretaries and supervisors. To maintain regular communications with all staff to ensure they all receive and participate in briefings and are aware of knowledge and information relating to...
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Administrative Co-ordinator
5 months ago
Leeds, United Kingdom Leeds Teaching Hospitals Full timeJOB DESCRIPTION & PERSON SPECIFICATION 1. JOB DETAILS Job Title: Admin Co-ordinator Reports to: Business Manager Accountable to: Service Manager Band: Band 3 CSU Directorate: Theatres & Anaesthetics Location : Anaesthetic Admin Office; LGI & SJ AFC Job No: 75 2.JOB PURPOSE To undertake administrative duties including the accurate and timely duties of daily...
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Planning Co-ordinator
5 months ago
Leeds, United Kingdom Tribal Talent Full timeA Planning Co-ordinator is being sought by a leading engineering and manufacturing company based in the North West of Leeds. The company are involved in the design, manufacture and installation of Ventilation systems. This role would suit someone with good organisation skills and administration skills, including with the MS Office suite. This is an...
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Bed Bureau Co-ordinator
5 months ago
Leeds, United Kingdom Leeds Community Healthcare NHS Trust Full time**Service Description**: Bed Bureau provides the bed management of 223 Community Care Beds (CCB) across Leeds. Bed Bureau assists in the patient flow out of an acute hospital setting into a community setting where patients recovery, recuperation and rehabilitation can continue. This also includes patients being discharged for assessments (D2A). They also...
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Mdt Co-ordinator
7 months ago
Leeds, United Kingdom Leeds Teaching Hospitals Full timeAn excellent opportunity for you to join the Trusts Cancer Services Team as a Cancer Multidisciplinary Team Co-ordinator. You will provide comprehensive administrative and data reporting support to Cancer Multidisciplinary Teams and work flexibly within the scope of the wider Cancer Services Team. Key responsibilities of the post will be to ensure smooth and...
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Customer Services Co-ordinator
6 months ago
Leeds, United Kingdom Brenntag Full time**CUSTOMER SERVICES CO-ORDINATOR**: Our team in **Leeds** currently has an opening for a **Customer Services Co-Ordinator** **YOUR ROLE & RESPONSIBILITIES**: **General Responsibilities** - To help and contribute to the running of the office - To play a vital role within the Customer Services Team - To promote and reinforce a positive and professional image...