Service Co Ordinator

1 week ago


Leeds, United Kingdom Proftech Talent Full time

Job Opportunity: Service Co-ordinator
Department: Service & After Sales
Location: Leeds (Remote)
Reporting to: Head of Sales & Service
Subordinates: None

Are you a highly organised, customer-focused individual with a passion for ensuring smooth operations in a service-driven environment? We are looking for a Service Co-ordinator to join our team and help drive excellence in service delivery and customer support.

Key Responsibilities:

Service Coordination & Planning:

Schedule and update planning systems for service work.
Assist customers with inquiries regarding service intervals, team availability, and site arrangements for upcoming jobs.
Collaborate with the UK's service division to optimise engineer utilisation.
Ensure timely submission of engineer reports to customers.Customer Support & Sales Assistance:

Provide exceptional customer service, ensuring services comply with all relevant regulations.
Support Sales Managers in sales efforts and customer interactions as needed.
Process customer orders/contracts and manage invoicing for completed jobs.Health, Safety, & Compliance:

Oversee health and safety requirements for service jobs, including preparation and submission of RAMS (Risk Assessment and Method Statements).
Ensure compliance with safety standards and manage annual paperwork for sub-suppliers.
Maintain up-to-date training records and safety certificates for the service team.
Handle accident reporting, near misses, and investigations.Supplier & Stock Management:

Raise orders with approved sub-contractors and monitor performance.
Keep track of stock levels for necessary warehouse parts for service jobs.
Build and maintain strong relationships with sub-suppliers.Training & Resource Management:

Maintain and manage training records for service engineers and arrange necessary training.
Coordinate with technical and engineering departments to support service engineers.Process Improvement & Administration:

Suggest process improvements to enhance business efficiency.
Perform general office duties as required.
Collaborate with the projects department to support service activities.

Knowledge, Skills, and Experience:

Previous experience in field service engineer deployment.
Proficient in IT systems and Microsoft Office.
Experience in an engineering environment and customer-facing roles.
Excellent written and verbal communication skills, with the ability to produce clear and compliant service reports.
Strong organisational skills with the ability to multitask in a fast-paced environment.

Behaviour and Competence:

Strong customer focus and proactive attitude.
Self-motivated and able to work under pressure.
Flexible and adaptable to change.
Excellent interpersonal skills, with the ability to work well within a team.
Ability to motivate others and collaborate with various departments.

Qualifications:

GCSEs or equivalent.
NVQ or equivalent qualification (preferable).
HNC or higher qualification in a relevant field (desirable).

Why Join Us?

This is an excellent opportunity to develop your career in a fast-paced and dynamic environment, with a focus on service excellence and customer satisfaction. If you're a highly motivated and skilled individual with a strong background in service coordination, we would love to hear from you



  • Leeds, United Kingdom Brenntag Full time

    **CUSTOMER SERVICES CO-ORDINATOR**: Our team in **Leeds** currently has an opening for a **Customer Services Co-Ordinator** **YOUR ROLE & RESPONSIBILITIES**: **General Responsibilities** - To help and contribute to the running of the office - To play a vital role within the Customer Services Team - To promote and reinforce a positive and professional image...


  • Leeds, United Kingdom Brenntag Full time

    **CUSTOMER SERVICES CO-ORDINATOR**: Our team in **Leeds** currently has an opening for a **Customer Services Co-Ordinator** **YOUR ROLE & RESPONSIBILITIES**: **General Responsibilities** - To help and contribute to the running of the office - To play a vital role within the Customer Services Team - To promote and reinforce a positive and professional image...

  • Materials Co-ordinator

    6 months ago


    Leeds, United Kingdom Nuffield Health Full time

    HEAD OFFICE Materials Co-ordinator **Materials Co-ordinator** **Nuffield Health Leeds Hospital | Procurement | Permanent Contract | Full Time** **From £24,000 per annum** **37.5 hours per week** At Nuffield Health the UKs largest healthcare charity, everything we give our patients, members and customers would not be possible without you. Whether it’s...


  • Leeds, United Kingdom CV-Library Full time

    Job Opportunity: Service Co-ordinator Department: Service & After Sales Location: Leeds (Remote) Reporting to: Head of Sales & Service Subordinates: None Are you a highly organised, customer-focused individual with a passion for ensuring smooth operations in a service-driven environment? We are looking for a Service Co-ordinator to join our team and help...

  • Planning Co-ordinator

    6 months ago


    Leeds, United Kingdom Tribal Talent Full time

    A Planning Co-ordinator is being sought by a leading engineering and manufacturing company based in the North West of Leeds. The company are involved in the design, manufacture and installation of Ventilation systems. This role would suit someone with good organisation skills and administration skills, including with the MS Office suite. This is an...


  • Leeds, United Kingdom Jet2.com and Jet2holidays Full time

    Seasonal - 40 Hours **Salary** - Excellent **Country** - U.K **What you will be doing...** - As we approach a very busy trading period we’re looking to recruit - **Reconciliation Co-ordinators** for our summer season. Our - **Reconciliation Co-ordinators** will input all onboard sales data for use by Finance and the In-Flight Retail Teams, analysing the...

  • Contracts Co-ordinator

    6 months ago


    Leeds, United Kingdom Clear Choice Ltd Full time

    We are looking to recruit an experienced cleaning contracts Co Ordinator. Role: Reporting directly to the operations Director, you will be responsible for day to day delivery of services to our contract clients. Essential requirements are: - The ability to supervise, manage and support on-site cleaning activities and Cleaners - Experience in induction and...

  • Branch Co-Ordinator

    2 months ago


    Leeds, United Kingdom CV-Library Full time

    Branch Co-ordinator - Property Salary: £25k+ DOE w/ Monthly Bonus Opportunity Location: Headingley, West Yorkshire Hours: Monday to Friday, including Saturdays during peak periods Permanent, Full time Role Are you a friendly individual with excellent administration and communication skills? Do you have strong organisational and time management...


  • Leeds, United Kingdom Leeds and York Partnership NHS Foundation Trust Full time

    The job holder will need to liaise effectively with service users, carers, visitors and both internal and external agencies within the boundaries of the role. The job holder will promote the build up of good network links for advice and direction. The job holder will have a good working relationship with all members of the Multi-disciplinary Team. The job...

  • Branch Co-Ordinator

    3 weeks ago


    Leeds, United Kingdom Search Full time

    Branch Co-ordinator - PropertySalary: £25k+ DOE w/ Monthly Bonus OpportunityLocation: Headingley, West YorkshireHours: Monday to Friday, including Saturdays during peak periodsPermanent, Full time RoleAre you a friendly individual with excellent administration and communication skills? Do you have strong organisational and time management skills? Our client...

  • Auction Co-ordinator

    6 months ago


    Leeds, United Kingdom Manning Stainton Full time

    An exciting opportunity has arisen to join the team at Manning Stainton Auction House as a full time Auction Co-Ordinator in our dedicated Auction team based at Head Office in Lawnswood. **About Us.** Manning Stainton have successfully been helping people move for over 20 years. Operating from 19 prominent sales and lettings branches, Fine & Country,...

  • Marketing Co-ordinator

    6 months ago


    Leeds, United Kingdom Audience Collective Full time

    We are Audience Collective, a group of agencies that work collaboratively to ensure better results for our clients. Within the group we have: - Ponderosa - A digital-inspired brand communications agency. - Crunch - Digital Media buyers. - Spark - An award-winning market research agency. - Audience Collective Middle East - A full-service agency. - RICH -...


  • Leeds, United Kingdom Kent & Medway NHS & Social Care Partnership Trust Full time

    Your role within the team would be varied allowing plenty of opportunity to both demonstrate and develop your skills as well as offering a dynamic working life. As a specialist care co-ordinator, you will have a registered profession and have a caseload of clients which would involve monitoring and assessment of risk and co-ordinating treatment plans. Please...


  • Leeds, United Kingdom Baker Recruitment Group Ltd. Full time

    **Inbound Sales Co-Ordinator** We are currently recruiting on behalf of a leading automotive company based in the Leeds area. Specialising in a variety of aftercare products and operating worldwide this is an amazing opportunity to join a brilliant team and grow your career. They are looking for an Sales Co-Ordinator to join their busy team. **The role...


  • Leeds, United Kingdom HC-One - Rievaulx House Full time

    **About The Role**: In your role as an Activities Co-ordinator at HC-One, Kindness will be at the core of everything you do. It touches upon every aspect of our Dementia, Nursing, Residential and Specialist care homes. Every single person who works here understands that our Residents are people just like them with their own stories to tell. By joining HC-One...


  • Leeds, United Kingdom Lovell Full time

    Permanent - 37.5 Hours per week** We have a fantastic opportunity for an experienced Planning & ** Preconstruction Co-ordinator** to join our team within Lovell’s Eastern region based at our Leeds office. Assisting the Planning and Pre-Construction Manager to deliver the timely progression of schemes through bid/concept/estimating/planning process,...


  • Leeds, United Kingdom Leeds and York Partnership NHS Foundation Trust Full time

    The successful applicant will co-ordinate and line manage a team of support service staff including receptionists, administrators and secretaries. These staff support our Urgent Care and In-patient Services. You will need to be highly motivated with excellent management and communication skills, you should have a positive outlook and be able to work under...

  • Community Co-ordinator

    6 months ago


    Leeds, United Kingdom MHA Full time

    **Job reference** REQ020877 **Community Co-ordinator based at Rothwell & District Communities**: **Job description** **Community Co-ordinator based at Rothwell & District Communities** **Available Hours**: **Permanent - Part Time - 32 hours per week.** - A great opportunity to work in your local community to support older people to increase social...


  • Leeds, United Kingdom Lovell Full time

    Permanent - 37.5 Hours per week** We have a fantastic opportunity for a hardworking and committed Co-ordinator **to join our team within Lovell’s Eastern region, based at our Leeds office. Reporting directly to the Technical Manager, you’ll ensure Lovell carries out its contractual responsibilities for co-ordination of construction details, managing...


  • Leeds, United Kingdom HC One Full time

    In your role as an Activities Co-ordinator at HC-One, Kindness will be at the core of everything you do. It touches upon every aspect of our Dementia, Nursing, Residential and Specialist care homes. Every single person who works here understands that our Residents are people just like them with their own stories to tell. By joining HC-One you’ll have a...