Deputy Director Operational Delivery Head of The

3 weeks ago

StokeonTrent, United Kingdom Home Office Full time

**Details**:
**Reference number**:

- 346982**Salary**:

- £75,000 - £85,000- A Civil Service Pension with an average employer contribution of 27%**Job grade**:

- SCS Pay Band 1**Contract type**:

- Permanent**Business area**:

- HO - Visas and Immigration - Customer Services Group (CSG) X1 Deputy Director Operational Delivery Head of Work, Study, Marriage & Family and Ukraine visas, UK Visas and Immigration X2 Deputy Director - Head of Operational Delivery, Asylum and Human Rights Operations**Type of role**:

- Operational Delivery**Working pattern**:

- Flexible working, Full-time, Job share**Number of jobs available**:

- 3Contents

Location

About the job

**Benefits**:
Things you need to know

Location
- Cardiff, Durham, Leeds, Liverpool, Manchester, Newcastle-upon-Tyne, Sheffield, Solihull, Stoke-on-TrentAbout the job

**Job summary**:
**_ Please note the locations of both roles when selecting your location preference:_**
- X1 Deputy Director Operational Delivery Head of Work, Study, Marriage & Family and Ukraine visas, UK Visas and Immigration - **Sheffield only**
- X2 Deputy Director Head of Operational Delivery, Asylum and Human Rights Operations - Manchester, Newcastle, Durham, Leeds, Liverpool, Stoke, Sheffield, Solihull, Cardiff

**Drive the highest levels of customer service to individuals and businesses navigating the UK’s visas and immigration system.**

The work of the Home Office impacts on every person living, working and visiting the United Kingdom. With oversight of everything from passports to counter-terrorism, our responsibilities are far-reaching, but can be condensed down to this - we must keep our citizens safe and enable the country’s economy to prosper. Sitting within the Migration and Borders System, The Customer Services Group (CSG) is at the heart of this work. With oversight of visas and the immigration system, we share the Home Office’s vision of ensuring everyone in the UK is safe, and protecting people’s rights and liberties. Furthermore, we also maintain a strict licensing regime relating to organisations who employ overseas nationals and sponsor foreign students. This work is varied and deeply interesting, and as such, these roles present a fascinating chance in which to further your career.

We now have a number of Deputy Director operational posts within the CSG, all with the primary aim of supporting customers and ensuring they receive a high-quality end-to-end experience.

**Job description**:
To excel in these roles, you will be keen to build strong working relationships with partners across the migration and borders system, so you will have exceptional communication skills. Unphased by the high-profile nature of the work, you will be comfortable handling political and media scrutiny, and you will relish the opportunity to provide verbal and written briefings for senior stakeholders. As such, you will be comfortable commissioning work that will lead to enhanced value-for-money and a better customer experience.

Bringing a resilient and innovative approach to every challenge, you will be capable of constructively challenging when needed, and you will see to it that we are meeting our statutory requirements. With a background in leading large teams and complex operations, you will have experience of driving continuous improvements in performance and transformational change to business processes and systems. With well-developed strategic skills, it would be helpful if you have an understanding of the immigration system.

And while job satisfaction is undoubtedly a vital part of what we can offer you, you can also expect a competitive benefits package that includes a Civil Service Pension with an average employer contribution of 27%. Flexible working options will be considered, and you can adopt a hybrid model as long as you spend at least 60% of your time in the office.

**Person specification**:
**Essential Criteria**
- A leader with a record of leading diverse teams, you will have a proven ability to set a strong direction; drive continuous improvements in performance; convey a persuasive future vision at all levels of an organisation; encourage and motivate teams; drive high performance; and develop, attract and retain talent.
- A proven track record of running large scale and complex operations, aligning functions and resources and deploying people and skills optimally to achieve strategic priorities.
- A demonstrable commitment to fostering supportive and inclusive working cultures, encouraging diversity and building cohesive working environments.
- A clear record of success in enabling the delivery of transformational change to business processes and systems which delivers service improvements and cost savings, including through the utilisation of digital and data.
- Demonstrate the ability to work highly collaboratively with a range of key stakeholders including the private sector to inform, shape, influence and deliver business needs, both internally

  • Deputy Professional Head

    2 months ago

    Stoke-on-Trent, United Kingdom University Hospitals of North Midlands NHS Trust Full time

    An exciting opportunity has arisen to join the Imaging Directorate at UHNM as Deputy Professional Head. You will be an integral member of the Imaging Senior Management team, supporting the Head of Imaging, Directorate Manager and Clinical Director in the leadership, management, and delivery of a high quality, clinically effective and cost-efficient Imaging...

  • Deputy Directorate Manager

    2 weeks ago

    Stoke-on-Trent, Stoke-on-Trent, United Kingdom University Hospital of North Midlands NHS Trust Full time

    An exciting opportunity has arisen as a Band 7 Deputy Directorate Manager within the Heart Centre Directorate the Directorate comprises Cardiology & Cardiothoracic Surgery. The Directorate Management Team are looking to appoint an enthusiastic and motivated individual. You will work closely with the Directorate Manager, the Clinical Director, the Matron and...

  • Deputy Professional Head

    2 months ago

    Stoke-on-Trent, United Kingdom University Hospital of North Midlands NHS Trust Full time

    Key Areas/Tasks To be accountable for service delivery, liaising with other organisations, agencies, including the voluntary sector, as appropriate. To ensure quality, performance and professional standards are met within Imaging Services and the appropriate governance arrangements are in place. To deputise for the Head of Imaging and Directorate Manager for...

  • Deputy Directorate Manager

    2 weeks ago

    Stoke-on-Trent, Stoke-on-Trent, United Kingdom University Hospital of North Midlands Full time

    An exciting opportunity has arisen as a Band 7 Deputy Directorate Manager within the Heart Centre Directorate; the Directorate comprises Cardiology & Cardiothoracic Surgery. The Directorate Management Team are looking to appoint an enthusiastic and motivated individual. You will work closely with the Directorate Manager, the Clinical Director, the Matron...

  • Deputy Manager

    2 weeks ago

    Stoke-on-Trent, Stoke-on-Trent, United Kingdom University Hospital of North Midlands NHS Trust Full time

    An exciting opportunity has arisen as a Band 7 Deputy Directorate Manager within the Heart Centre Directorate the Directorate comprises Cardiology & Cardiothoracic Surgery.The Directorate Management Team are looking to appoint an enthusiastic and motivated individual. You will work closely with the Directorate Manager, the Clinical Director, the Matron and...

  • Head of Operations

    2 weeks ago

    Stoke-on-Trent, Stoke-on-Trent, United Kingdom University Hospitals of North Midlands NHS Trust Full time

    We are looking for a high performing individual to join the Medicine and Urgent Care Division as Head of Operations. The Division comprises General Medicine, Specialised Medicine and the Emergency & Acute Medicine Directorates delivering care across both Royal Stoke and County Hospital sites.A leader with a passion for improving patient care, you will work...

  • Head of Delivery

    3 months ago

    Stoke-on-Trent, United Kingdom University Hospitals of North Midlands NHS Trust Full time

    The postholder will support, deputise, and represent as appropriate the Head of Operations - Corporate Operations by leading Non-Elective Care (NEL) programmes of work, on belhalf of the Deputy Chief Operating Officer, which will require joint working with partners from across the Trust and wider Integrated Care System (ICS) to ensure that the strategic aims...

  • Head of Operations

    2 weeks ago

    Stoke-on-Trent, United Kingdom University Hospitals of North Midlands NHS Trust Full time

    We are looking for an enthusiastic and engaging Senior Operational Leader who has a passion for the fast pace delivery of clinical Divisional management, ensuring safe, timely & high quality care for our patients. This post is an essential part of a committed and dynamic Divisional Management Team with a key portfolio in pleading on the key agendas of both...

  • Newspaper Delivery Driver

    2 weeks ago

    Stoke-on-Trent, United Kingdom Director of Business Development Full time

    Position: Newspaper Delivery Driver Location: Stoke on trent Shift: Night Shift, starting at 2:00 AM Duration: Approximately 1.5 to 2 hours per shift Pay: £175 to £200 per week Start Date: Immediate About the Role: We are seeking a reliable and dedicated Newspaper Delivery Driver to join our team. This role involves delivering newspapers to our...

  • Head of Delivery and Operations

    2 weeks ago

    Stoke-on-Trent, United Kingdom Greenacre Recruitment Ltd Full time

    Greenacre are pleased to be supporting a Housing Association in Stoke on Trent with their recruitment for a Head of Delivery and Operations on a Fixed Term Contract. The organisation are embarking on a 2-4 year transformation plan following a comprehensive organisational review. In this role, you will play a key part in implementing the transformation...

  • Head of Delivery and Operations

    2 weeks ago

    Stoke-on-Trent, United Kingdom Greenacre Recruitment Ltd Full time

    Greenacre are pleased to be supporting a Housing Association in Stoke on Trent with their recruitment for a Head of Delivery and Operations on a Fixed Term Contract.The organisation are embarking on a 2-4 year transformation plan following a comprehensive organisational review. In this role, you will play a key part in implementing the transformation...

  • Head of Eprr

    3 weeks ago

    Stoke-on-Trent, United Kingdom University Hospitals of North Midlands NHS Trust Full time

    At the University Hospital North Midlands we are looking to recruit an enthusiastic and engaging Head of Resilience and EPRR who has a passion for ensuring safe, timely and high quality care for our patients, staff and wider system partners as part of our commitment to delivering the Emergency Preparedness, Resilience and Recovery standards across our Trust....

  • Head of Eprr

    2 weeks ago

    Stoke-on-Trent, Stoke-on-Trent, United Kingdom University Hospitals of North Midlands NHS Trust Full time

    At the University Hospital North Midlands we are looking to recruit an enthusiastic and engaging Head of Resilience and EPRR who has a passion for ensuring safe, timely and high quality care for our patients, staff and wider system partners as part of our commitment to delivering the Emergency Preparedness, Resilience and Recovery standards across our Trust....

  • Deputy Manager

    4 weeks ago

    Stoke-on-Trent, Staffordshire, United Kingdom University Hospital of North Midlands NHS Trust Full time

    An exciting opportunity has arisen as a Band 7 Deputy Directorate Manager within the Heart Centre Directorate the Directorate comprises Cardiology & Cardiothoracic Surgery. The Directorate Management Team are looking to appoint an enthusiastic and motivated individual. You will work closely with the Directorate Manager, the Clinical Director, the...

  • Deputy Manager

    1 month ago

    Stoke-on-Trent, Staffordshire, United Kingdom University Hospital of North Midlands NHS Trust Full time

    An exciting opportunity has arisen as a Band 7 Deputy Directorate Manager within the Heart Centre Directorate the Directorate comprises Cardiology & Cardiothoracic Surgery. The Directorate Management Team are looking to appoint an enthusiastic and motivated individual. You will work closely with the Directorate Manager, the Clinical Director, the...

  • Deputy Manager

    1 month ago

    Stoke-on-Trent, Staffordshire, United Kingdom University Hospital of North Midlands NHS Trust Full time

    An exciting opportunity has arisen as a Band 7 Deputy Directorate Manager within the Heart Centre Directorate the Directorate comprises Cardiology & Cardiothoracic Surgery. The Directorate Management Team are looking to appoint an enthusiastic and motivated individual. You will work closely with the Directorate Manager, the Clinical Director, the...

  • Deputy Manager

    4 weeks ago

    Stoke-on-Trent, Staffordshire, United Kingdom University Hospital of North Midlands NHS Trust Full time

    An exciting opportunity has arisen as a Band 7 Deputy Directorate Manager within the Heart Centre Directorate the Directorate comprises Cardiology & Cardiothoracic Surgery. The Directorate Management Team are looking to appoint an enthusiastic and motivated individual. You will work closely with the Directorate Manager, the Clinical Director, the...

  • Head of Operations

    2 weeks ago

    Stoke-on-Trent, United Kingdom University Hospitals of North Midlands NHS Trust Full time

    We are looking for a high performing individual to join the Medicine and Urgent Care Division as Head of Operations. The Division comprises General Medicine, Specialised Medicine and the Emergency & Acute Medicine Directorates delivering care across both Royal Stoke and County Hospital sites. A leader with a passion for improving patient care, you will work...

  • Directorate Secretary

    2 months ago

    Stoke-on-Trent, United Kingdom University Hospitals of North Midlands NHS Trust Full time

    An exciting opportunity has arisen for two forward thinking and dynamic secretaries to join the North Midlands and Cheshire Pathology Service (NMCPS) supporting the Haematology and Blood Transfusion and Biochemistry, Immunology and Point of Care (POCT) Management Teams as the NMCPS Directorate Secretary. Position Based at Royal stoke but there may be a...

  • Head of Operations

    3 weeks ago

    Stoke-on-Trent, United Kingdom University Hospitals of North Midlands NHS Trust Full time

    We are looking for an enthusiastic, engaging and experienced Senior Operational Leader who has a passion for the fast pace delivery of clinical Divisional management across a varied range of services, ensuring safe, timely & high quality care for our patients. With a key portfolio you will work closely with, and deputise for, the Divisional Operations...