Head of Delivery

1 month ago


StokeonTrent, United Kingdom University Hospitals of North Midlands NHS Trust Full time

The postholder will support, deputise, and represent as appropriate the Head of Operations - Corporate Operations by leading Non-Elective Care (NEL) programmes of work, on belhalf of the Deputy Chief Operating Officer, which will require joint working with partners from across the Trust and wider Integrated Care System (ICS) to ensure that the strategic aims of the Trust and ICS are met.

The postholder will work to the Head of Operations - Corporate Operations and alongside Trust and ICS partners to progress and deliver significant programmes of work, resulting in measurable improvements to Key Performance Indicators including nationally mandated performance targets and access standards.

Such significant portfolios of work include the Trust Non-Elective Improvement Plan (NELIP), the Trust Winter Resilience Plan, and the Modular Build Delivery Plan, including their respective links into wider ICS planning and integration.

The postholder will be expected to lead on generating reports to give assurance on overall Corporate Operational Performance. Such things as reporting on, and responding to Financial / HR / Service Development / Staff Engagement / Operational compliance / Governance / Policy review / FOIs, under the direction of the Head of Operations.

In order to ensure success it is not expected that this role will be directly involved with the day-to-day operational management of the Trust.

Work independently within and across the UNHM NEL delivery and improvement agenda, working towards the system NEL strategic objectives, including service redesign and planning activity, to forumale long term strategic plans. Working closely, and negotiating with the Divisional Leadership, Transformation, PMO, Performance, Quality Improvement, and other as necessary teams.

Contribute to the delivery and leadership of the NELIP and its constituent Workstreams and Working Groups as appropriate, ensuring that projects, plans, and wider service improvement programmes deliver targetted outcomes.

University Hospitals of North Midlands NHS Trust is one of the largest and most modern in the country. Based across two sites, Royal Stoke in Stoke-on-Trent and County Hospital in Stafford, we are proud to serve around three million people and we're highly regarded for our facilities, teaching and research. We are the specialist centre for major trauma for the North Midlands and North Wales.

All of our employees make a valuable contribution regardless of role here at UHNM and we are proud of our wide range of development packages aimed at ensuring that everyone has the opportunity to fulfil their true potential.

UHNM create and encourage a culture of inclusion, providing equal opportunities for career development that are fair and transparent. We are committed to being a diverse and inclusive employer and foster a culture in which all staff feel valued and respected. In return we ask all of our employees to make a commitment to the values, co-created by or staff, patients and carers, and that unite us as a Trust.

At University Hospitals of North Midlands NHS Trust we know that investing in, supporting and developing our staff has a direct impact on the quality of care that we deliver. Our employees are as important as our patients and the population that we serve.

For further information on this vacancy, please see the attached Job Description and Person Specification or contact the Hiring Manager.



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