Head of Performance

8 months ago

StocktononTees, United Kingdom North Tees and Hartlepool NHS Foundation Trust Full time

The Head of Performance will be responsible for the development, implementation, management and availability of high quality analytics responding to both internal and external requirements.

The Head of Performance will provide senior operational leadership to the Trust’s performance and business intelligence function and will represent the Trust at external performance forums.

The Head of Performance will build strong working relationships with Care Groups and corporate leadership teams to support the delivery of performance.

The Head of Performance will ensure that the business intelligence platform is continuously developed to ensure it is dynamic and responsive.

As a senior leader within the Directorate of Planning, Performance & Improvement, the post holder will work to deliver the directorate vision and strategy, in particular the Business Intelligence Strategy, data modelling, forecasting and reporting

The Head of Performance will also be required to deputise for the Deputy Director of Planning, Performance & Improvement in all areas relating to business intelligence, performance and Emergency Preparedness.

The post holder will be required to provide support to the Trust Manager on Call rota.

The Head of Performance will be responsible for the development, implementation, management and availability of high quality analytics responding to both internal and external requirements.

The Head of Performance will provide senior operational leadership to the Trust’s performance and business intelligence function and will represent the Trust at external performance forums.

The Head of Performance will build strong working relationships with Care Groups and corporate leadership teams to support the delivery of performance.

The Head of Performance will ensure that the business intelligence platform is continuously developed to ensure it is dynamic and responsive.

As a senior leader within the Directorate of Planning, Performance & Improvement, the post holder will work to deliver the directorate vision and strategy, in particular the Business Intelligence Strategy, data modelling, forecasting and reporting

The Head of Performance will also be required to deputise for the Deputy Director of Planning, Performance & Improvement in all areas relating to business intelligence, performance and Emergency Preparedness.

The post holder will be required to provide support to the Trust Manager on Call rota.

At North Tees & Hartlepool NHS Foundation Trust our main priority is, and always will be, to provide safe and high quality care to our patients every day; the kind of care we would want for ourselves and our loved ones. We want our organisation to be the best place to work with the right staff, in the right roles, at the right time, to ensure we deliver exceptional patient care and experience.

We will support staff through providing an inclusive and supportive workplace with health and well-being initiatives, staff benefits and opportunities for personal and professional development. Staff recognition is very important to us; as well as performance reviews and appraisals, we recognise staff through Star and Team of the month, colleague recognition - a note of thanks, Managers Awards, Shining Stars and Service Awards.

We support the Making Every Contact Count approach to behaviour change in the promotion of health and wellbeing of individuals and communities.

We recruit for values and “Together we are North Tees & Hartlepool”

Please see job description for full details.

The post holder will need to work closely with stakeholders both internally and externally. The post holder will provide and receive highly complex, highly sensitive and often contentious information. Communicate highly complex information to all levels across the organisation. Provide cover for the Deputy Director of Planning, Performance & Improvement in appropriate arenas including Business Team and external forums.

The post holder will be responsible for the development of systems and processes within the performance function of the directorate to ensure timely, accurate information is available to all and underpinned by all standard operating process documents.

Ensure access to information through the Business Intelligence Platform and that reports and papers are available to all, as appropriate.

Lead the continuous improvement approach to this tool in the provision of information to all care group and corporate teams, ensuring ward to board to ward visibility.

Lead on continuous development of an integrated Performance Improvement framework responsive to all internal, local and national standards in regard to monitoring and forecasting trajectory of improvement when standards are not being met.

Provide oversight and escalation of exceptions against any standards away from compliance, working closely with the owner to ensure recovery trajectory is implemented and monitored.

Support the review of risk aligned to the b

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