Head of Information Services

7 months ago

StocktononTees, United Kingdom North Tees and Hartlepool NHS Foundation Trust Full time

We have an exciting opportunity within our Digital, Data and Technology (DDaT) function for an experienced digital leader to support, lead and transform the Trust's Information Services functions.

The post-holder will be a key member of the DDaT senior leadership team, with a senior team of five direct reports and leadership responsibility for a team of 46 people the role is responsible for the management, development and professional leadership of the Trust’s Information Management, System Administration and Clinical Coding teams.

At North Tees & Hartlepool NHS Foundation Trust our main priority is, and always will be, to provide safe and high quality care to our patients every day; the kind of care we would want for ourselves and our loved ones. We want our organisation to be the best place to work with the right staff, in the right roles, at the right time, to ensure we deliver exceptional patient care and experience.

We will support staff through providing an inclusive and supportive workplace with health and well-being initiatives, staff benefits and opportunities for personal and professional development. Staff recognition is very important to us; as well as performance reviews and appraisals, we recognise staff through Star and Team of the month, colleague recognition - a note of thanks, Managers Awards, Shining Stars and Service Awards.

We support the Making Every Contact Count approach to behaviour change in the promotion of health and wellbeing of individuals and communities.

We recruit for values and “Together we are North Tees & Hartlepool”

You will report to the Deputy Chief Information & Technology Officer (DCITO) and be able to work collaboratively with multi-professional clinical and administrative teams across all sites that make up North Tees and Hartlepool NHS Foundation Trust, and partners across the ICS, ICB and national NHSE Information professionals.

Information Management

Manage the Information management team in order to deliver timely and accurate information to meet the needs of the Trust

Assist with data and information support which will be used for contracting and comparatively against the peer group information for benchmarking and continuous improvement initiatives.

Responsibility for the management and flow of patient related data from Trust systems to the ICB, ICS, NHSE, and other bodies as required ensuring that the Trust achieves, as a minimum, the national and regional targets including timely and accurate delivery of all Department of Health and other central returns

To provide expertise to the Trust and provide assurance in relation to the quality and timeliness of national data submissions

To lead on the proactive enhancement of the Trust’s information infrastructure

Work with the appropriate team manager to lead on data quality improvement with key patient systems, including the development of effective data quality monitoring mechanisms and robust policies and procedures for data input staff

To ensure that the Trust patient data submitted to the Secondary Users Services meets appropriate data quality standards

Ensure data quality audits are undertaken as appropriate to provide assurance where required.

Working with the Information Governance team to ensure that the Trust meets information standards set out in the Information Governance toolkit, as they relate to the Information team

Foster and maintain the close working relationship with the Business Intelligence team, whilst utilising the knowledge and skills across the teams

Systems Administration

Ensure all clinical systems are managed and supported effectively including upgrading, testing and implementing additional functionality.

Work with the appropriate team manager to lead on the support and development of patient clinical information systems so that they meet the information needs of user groups across the Trust.

Responsible for ensuring operational integrity of key clinical systems in coordination with Head of IT and other service leads.

Ensure organisational objectives are prioritised to deliver changes of new features and general improvements to deliver a reliable clinical service.

To lead on development of the Trusts integration engine to ensure that clinical systems are integrated where possible to the trust PAS / EPR

To act as the Information Asset Owner (IAO) for centralised clinical EPR systems

Clinical Coding

Work with the appropriate team manager to ensure timely, accurate and comprehensive clinical coding information is captured for all Trust inpatient activity where required to support agreed Trust measures.

To provide assurance about the depth and accuracy of coding through systematic internal audit of coding practice.

To support the use of clinical coding information for analysis of clinical outcome measurement and benchmarking, including the Trust’s monthly mortality review processes.

Work with the Associate Director of Clinical Services and team manager

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