![The Cowshed Charity](https://media.trabajo.org/img/noimg.jpg)
Referrals Administrator
2 weeks ago
This Job Description is neither final nor exclusive and the range of tasks would embrace
many incidents and situations which are not stated but require initiative and common sense
to be applied.
Job Title: Referrals Administrator
Reports to: Referrals Supervisor
**Salary**: £24,425 p/a
Date: 15th May 2024
hours:
1. Working hours are 9:30am to 5.00pm.
2. You will be working Monday-Friday. However, on occasion you may be asked to
instead work evenings and weekends if required by the needs of the charity.
PRINCIPAL ACCOUNTABILITIES:
- Dealing with incoming and outgoing correspondence including enquiries, referral
queries, client liaison.
- Ensuring the Referrals Process operates smoothly and efficiently.
- Overseeing a small team of phone volunteers
- Conducting phone calls with clients where required.
- Putting together delivery schedules daily and ensuring the volunteer drivers have
- the correct information and items to deliver. This includes locating the referral bags
and moving them to be ready for delivery.
- Data entry, retrieval, and database maintenance.
- Filing and archiving
- Creating and managing documents and spreadsheets.
- Compiling reports where required.
- Proofread documents.
- Assisting the referrals team where required.
SKILLS:
- Focused on customer service and committed to achieving consistently high
standards.
- Effective when working independently and as part of a team.
- Excellent communication skills (in person, on the phone and in writing) and forms
good working relationships.
- Handles and resolves conflicts in a constructive manner.
- Shows flexibility and initiative.
- Planning and administration skills.
2
- Personal organisation and time management skills (able to manage a significant
number of concurrent tasks and objectives).
PERSON SPECIFICATION:
- Competent in using IT.
- Numerically proficient
- Kind, non-judgemental, and compassionate attitude.
- Displays professionalism and confidence.
- Calm under pressure.
- Demonstrates drive and determination; hard-working and positive with a ‘can do’
approach; likes challenges.
- Full driving licence.
- Kindly be aware that this position involves manual lifting, making it unsuitable for
individuals with conditions that restrict such physical activities.
We are committed to creating an inclusive and diverse work environment. We encourage
equality of opportunity in all aspects of employment.
Pay: £24,425.00 per year
**Benefits**:
- Free parking
- On-site parking
Schedule:
- Day shift
- Monday to Friday
**Education**:
- GCSE or equivalent (preferred)
**Experience**:
- Administrative experience: 1 year (preferred)
**Language**:
- English (required)
Licence/Certification:
- Driving Licence (preferred)
Work Location: In person
-
Referrals Administrator
2 weeks ago
Wokingham, Wokingham, United Kingdom The Cowshed Charity Full timeThis Job Description is neither final nor exclusive and the range of tasks would embracemany incidents and situations which are not stated but require initiative and common senseto be applied.Job Title: Referrals AdministratorReports to: Referrals SupervisorSalary: £24,425 p/aDate: 15th May 2024hours:Working hours are 9:30am to 5.00pm.You will be working...
-
Referrals Office Administrator
4 weeks ago
Wokingham, United Kingdom The Cowshed Charity Full time**JOB DESCRIPTION** This Job Description is neither final nor exclusive and the range of tasks would embrace many incidents and situations which are not stated but require initiative and common sense to be applied. **HOURLY PAY**:£10.50 **HOURS**:9:30am - 5pm (Monday-Friday) **PRINCIPAL ACCOUNTABILITIES**: - Dealing with incoming and outgoing...
-
Referrals Office Administrator
2 weeks ago
Wokingham, Wokingham, United Kingdom The Cowshed Charity Full timeJOB DESCRIPTIONThis Job Description is neither final nor exclusive and the range of tasks would embrace many incidents and situations which are not stated but require initiative and common sense to be applied.HOURLY PAY:£10.50HOURS:9:30am - 5pm (Monday-Friday)PRINCIPAL ACCOUNTABILITIES: Dealing with incoming and outgoing correspondence including enquiries,...
-
Referral Coordinator
6 days ago
Wokingham, United Kingdom AKTON Resourcing Ltd Full timeReferral CoordinatorWokingham £19/hr Full time: 37/hrs a week Start date: ASAPAKTON Recruitment is working closely with the local authorities and we are looking for a Referral Co-ordinator in the Multi-Agency Safeguarding Hub. The MASH Team is a fast-paced team, and we are the Single Front Door into Children's Social Care and Early Help. The MASH Team...
-
Referral Coordinator
1 week ago
Wokingham, United Kingdom AKTON Resourcing Ltd Full timeReferral CoordinatorWokingham £19/hr Full time: 37/hrs a week Start date: ASAPAKTON Recruitment is working closely with the local authorities and we are looking for a Referral Co-ordinator in the Multi-Agency Safeguarding Hub. The MASH Team is a fast-paced team, and we are the Single Front Door into Children's Social Care and Early Help. The MASH Team...
-
Referral Coordinator
2 weeks ago
Wokingham, United Kingdom AKTON Resourcing Ltd Full timeReferral Coordinator Wokingham £19/hr Full time: 37/hrs a week Start date: ASAP AKTON Recruitment is working closely with the local authorities and we are looking for a Referral Co-ordinator in the Multi-Agency Safeguarding Hub. The MASH Team is a fast-paced team, and we are the Single Front Door into Children's Social Care and Early Help. The...
-
Referral Coordinator
6 days ago
Wokingham, United Kingdom Novax Recruitment Ltd Full timeReferral CoordinatorWokingham£17 per hour umbrellaContract (3 months+)The Role:As a Referral Co-ordinator in the MASH Team, you will be supporting Social Workers and completing initial contacts with very strict timescales. This includes speaking on the phone to members of the public, professionals, and family members and recording detailed information,...
-
Referral Coordinator
1 week ago
Wokingham, United Kingdom Novax Recruitment Ltd Full timeReferral Coordinator Wokingham £17 per hour umbrella Contract (3 months+) The Role: As a Referral Co-ordinator in the MASH Team, you will be supporting Social Workers and completing initial contacts with very strict timescales. This includes speaking on the phone to members of the public, professionals, and family members and recording detailed...
-
Referral Coordinator
7 days ago
Wokingham, United Kingdom Novax Recruitment Ltd Full timeReferral CoordinatorWokingham£17 per hour umbrellaContract (3 months+)The Role:As a Referral Co-ordinator in the MASH Team, you will be supporting Social Workers and completing initial contacts with very strict timescales. This includes speaking on the phone to members of the public, professionals, and family members and recording detailed information,...
-
Referral Co-ordinator
3 weeks ago
Wokingham, United Kingdom Berkshire Healthcare NHS Foundation Trust Full timeWe are based at Wokingham Hospital, and process referrals for community services. creating a referral for the relevant service. Referrals received by phone are taken by administrators and these calls can also be for Adult Social Care, Children’s Mental Health and general enquires. The service operates between 08.00-18.00 Monday to Friday. There may be...
-
Referral Co-ordinator
3 weeks ago
Wokingham, United Kingdom Berkshire Healthcare NHS Foundation Trust Full timeReferrals received by phone are taken by administrators and these calls can also be for Adult Social Care, Children’s Mental Health and general enquires. The service operates between 08.00-18.00 Monday to Friday. There may be some opportunities to work from home after initial training but are still required to work from the office as required and at...
-
Referral Co-ordinator
4 weeks ago
Wokingham, United Kingdom Berkshire Healthcare NHS Foundation Trust Full timeReferrals received by phone are taken by administrators and these calls can also be for Adult Social Care, Children’s Mental Health and general enquires. The service operates between 08.00-18.00 Monday to Friday. There may be some opportunities to work from home after initial training, but staff are still required to work from the office as needed and at...
-
Referrals Coordinator/outreach Worker
4 weeks ago
Wokingham, United Kingdom The Cowshed Charity Full time**JOB DESCRIPTION** This Job Description is neither final nor exclusive and the range of tasks would embrace many incidents and situations which are not stated but require initiative and common sense to be applied. **HOURLY PAY**:£10.42 **HOURS**:1pm - 5pm (Monday-Friday) **PRINCIPAL ACCOUNTABILITIES**: - Assisting the with the Referral Process...
-
Referrals Coordinator/outreach Worker
2 weeks ago
Wokingham, Wokingham, United Kingdom The Cowshed Charity Full timeJOB DESCRIPTIONThis Job Description is neither final nor exclusive and the range of tasks would embrace many incidents and situations which are not stated but require initiative and common sense to be applied.HOURLY PAY:£10.42HOURS:1pm - 5pm (Monday-Friday)PRINCIPAL ACCOUNTABILITIES: Assisting the with the Referral Process including but not limited to; a....
-
Administrator
2 weeks ago
Wokingham, United Kingdom Service Care Solutions Full timeAdministrator Start Date: ASAP Location: Wokingham Borough Council Contract length: Initially 3 months Hours per week: 37 hours per week Rate of pay: £15.17 per hour The Role This is a challenging and rewarding role for an experienced Referral Coordinator to join the MASH Team. As a Referral Coordinator, you will be the Single Front Door into...
-
Administrator
2 weeks ago
Wokingham, United Kingdom Service Care Solutions - Social Work Full timeAdministrator Start Date: ASAP Location: Wokingham Borough Council Contract length: Initially 3 months Hours per week: 37 hours per week Rate of pay: £15.17 per hour The Role This is a challenging and rewarding role for an experienced Referral Coordinator to join the MASH Team. As a Referral Coordinator, you will be the Single Front Door into Childrens...
-
Administrator
4 weeks ago
Wokingham, United Kingdom Calibre Candidates Full timeWe are looking for organised Administrator to work for a charitable organisation in the Wokingham area. The successful candidate will be providing support to the Referrals Supervisor to manage day to day operations in a busy referrals department. This fantastic opportunity operates in a supportive and fast paced environment with beautiful office location....
-
Administration Officer
4 weeks ago
Wokingham, United Kingdom Berkshire Healthcare NHS Foundation Trust Full timeFull & part time posts available) - hours to be discussed at interview. An exciting opportunity has arisen to join the expanding, innovative administration team for the MSK CSS / IPASS / BLIS Services, in the role of an Administration Officer. The post is on a permanent band 3 contract, based at our Finchampstead clinic, just outside of Wokingham. We are...
-
Administration Lead Officer
3 weeks ago
Wokingham, United Kingdom Berkshire Healthcare NHS Foundation Trust Full time0.7 WTE (26.25 hours) - FIXED TERM/SECONDMENT An exciting opportunity has arisen to join the expanding, innovative administration team for the MSK CSS / IPASS / BLIS services, in the role an Administration Lead Officer. The post is on a 12 monthFixed Term/Secondment band 4 contract, based at our Finchampstead clinic, just outside of Wokingham. We are...
-
Community Nursing Triage Administrator
2 weeks ago
Wokingham, Wokingham, United Kingdom Berkshire Healthcare NHS Foundation Trust Full timeWe are looking for a n Administrator to join our Community Nursing Triage Team , you will support the Community Nursing service to deliver care to people in their own homes by assisting in the triage of new referrals as well as providing administrative support to the team. We offer a supportive environment with opportunities for further career development.To...