CRM Administrator
5 months ago
This is a permanent, full time role and in return, you will receive a **salary of around £23,000**
**Key duties and responsibilities as our CRM Administrator**:
- Managing key retail accounts, being the main point of contact with regards to orders and enquires.
- Monitoring stock levels to ensure the right stock is available for customers prior to processing their orders.
- Processing sales orders and monitoring any back orders.
- Communicating with internal departments to ensure all customer orders are processed and delivered within dedicated timeframes.
- Completion of the Sales Process once the goods are despatched.
- Arranging returns of orders - collecting from customers and ensuring return paperwork is processed correctly
- Update tracking detail via reports to customers ahead of deliveries
- Performing all other related duties as assigned.
**Skills and experience**:
- Previous experience working in an office environment
- Strong organisational skills with the ability to multi-task
- Excellent time management skills and the ability to prioritise work and tasks
- Proficiency in MS Office (Excel and Outlook in particular)
- Attention to detail and problem-solving skills
**Salary**: From £23,000.00 per year
**Benefits**:
- On-site parking
Schedule:
- Monday to Friday
Ability to commute/relocate:
- Wrexham, LL13 9UG: reliably commute or plan to relocate before starting work (required)
**Experience**:
- Administrative: 1 year (preferred)
Work Location: In person
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