Sales Support Assistant
3 weeks ago
Job Description:
This is an exciting opportunity to join the Radius team as a Sales Administrative Support professional. As a key member of the sales department, you will play a vital role in providing administrative support to the sales team.
Responsibilities:
- Enquiries and Communication: Respond to sales enquiries via phone and email, ensuring timely and professional communication with customers.
- Customer Records: Maintain accurate and up-to-date customer records, ensuring seamless customer interactions.
- Repeat Orders: Process repeat orders efficiently, liaising with the dispatch team to ensure timely delivery.
- Process Improvement: Continuously review processes to increase efficiency and accuracy, identifying opportunities for improvement.
- Market Knowledge: Stay informed about market trends, prices, and delivery conditions to provide excellent customer service.
- Hardware Proficiency: Develop in-depth knowledge of Radius Telematics' hardware offerings, ensuring a high level of technical expertise.
- Customer Relationship Building: Foster strong relationships with customers, delivering exceptional service and ensuring customer satisfaction.
Requirements:
- Team Player: Collaborate with the sales team to improve operational performance and achieve business goals.
- Strong Negotiation Skills: Demonstrate confident negotiation skills at all levels, with a strong ability to communicate effectively.
- Excellent Communication: Possess strong communication, interpersonal, and influencing skills to build strong relationships with customers and internal stakeholders.
- Analytical and Problem-Solving: Apply strong analytical and problem-solving abilities to resolve customer queries and improve business processes.
- Technical Skills: Proficient in Microsoft Office and CRM systems, with a strong understanding of Radius Telematics' products and services.
Benefits:
- Competitive Salary: Enjoy a competitive salary with annual reviews and bonus schemes.
- Training and Development: Receive excellent training and coaching to enhance your skills and knowledge.
- Opportunities for Growth: Benefit from ongoing development and progression opportunities within the company.
- Modern Office Environment: Work in a newly refurbished office with an onsite gym, break-out rooms, and canteen.
- International Opportunities: Take advantage of secondment opportunities to work in our international offices.
- Employee Benefits: Enjoy a range of employee benefits, including life assurance, pension, and service awards.
Why Choose Radius:
- Global Company: Join a rapidly expanding global company with an entrepreneurial mindset.
- Innovative Culture: Be part of an innovative, technology-driven culture that values employee development and growth.
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