Customer Service Administrator

3 weeks ago


Wakefield, United Kingdom Mpeople Recruitment Full time

**Job**: Customer Service Administrator

**Location**: Wakefield

**Working Hours**:Mon - Fri / 9am - 5pm

**Pay**: 6 Month Temp / £11phr
- £13phr

**You would be responsible for the following day to day tasks**:

- Liaising with our travel partner to request and book flights in accordance with compliance,(training/guidance will be provided)
- Managing Cvent registration site with delegate changes and cross checking of data to ensure accuracy for travel and accommodation and producing weekly report
- Support with visa requests
- Sending etickets and final comms to individual registrations
- Recording ticketing pricing as etickets are issued to help support the reconciliation process

**Skills**:

- Good Microsoft skills
- Attention to detail, e.g. names must be correct, dates etc
- Able to handle the pressure of volume comms calmly and able to block time effectively to manage multiple inboxes and follow up



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