Customer Service and Sales Advisor

7 months ago


Norwich, United Kingdom Technique Recruitment Solutions Full time

Technique Recruitment Solutions are working with a storage solutions business in Norwich looking to appoint a Part Time Customer Service and Sales Advisor on a permanent basis.

Part time hours are negotiable and are within the business opening hours between 08.30am - 5.30pm and will operate via a fixed rota on a fortnightly rotation and will involve some Saturdays.

**Customer Service and Sales advisor**

**Part Time 20 - 32 hours a week - weekly rotation including some Saturday’s**

**Salary £12,000 - £20,000**

**The Role**:

- Working as part of a small team, our Customer Service & Sales Advisors get involved in every aspect of the daily operation of the business.
- Following an established set of sales processes and follow up procedures
- Becoming an expert in your role
- being able to offer help and advice to a variety of customer types from new, existing and adhoc customers
- Developing solid business to business relationships with suppliers and local complimentary businesses.
- Logging information about customers and enquiries within the management database, completing all customer paperwork and ensuring details of contracts are explained.
- Ensuring the store is always well presented, the sales area is well stocked and that all customers are made to feel welcome in the store.
- Ensuring site facilities, including security systems are well maintained and correctly utilised, in accordance with company procedures.
- Processing one-off sales of packaging material and other goods, upselling where possible.
- Processing payments by card & cash, daily reconciling of sales
- Other ad-hoc roles as necessary to ensure the store is always running as well as it ca such as manual handing and light cleaning duties.

**Experience required**:

- Excellent attention to ensure paperwork is completed correctly and data is recorded as it should be.
- The ideal person will be a confident and friendly communicator both in person and over the phone
- Excellent team player and to work well within a team or on your own
- Experience within a reactive-sales or customer-service background or a similar role is essential
- Extensive experience of computer literacy, and Microsoft packages is essential
- Excellent organisational skills

**Benefits**:

- Company pension
- Employee discount
- Bonus Scheme
- Free On-site parking

Please reply with your updated CV.

**Job Types**: Part-time, Permanent

**Salary**: £12,000.00-£20,000.00 per year

**Benefits**:

- Company pension
- Free parking
- On-site parking

Schedule:

- Monday to Friday
- Weekend availability

Supplemental pay types:

- Bonus scheme

**Education**:

- A-Level or equivalent (preferred)

**Experience**:

- customer service and sales: 1 year (preferred)

Work authorisation:

- United Kingdom (required)

Ability to Commute:

- Norwich (required)

Ability to Relocate:

- Norwich: Relocate before starting work (required)

Work Location: In person



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