Policy Issuer and Customer Advisor

2 days ago


Norwich, Norfolk, United Kingdom Service Service Employment Agency Limited Full time
About the Job

We are looking for a Policy Issuer and Customer Advisor to join our team at Service Service Employment Agency Limited. As a key member of our customer service team, you will play a crucial role in delivering exceptional customer experiences and driving business growth.

Responsibilities
  • Issue policy documents within regulatory timeframes
  • Underwrite policies within delegated authority
  • Respond to customer enquiries in a timely manner
  • Manage objections and customer complaints
  • Maintain required levels of competence and standards of performance
Requirements
  • GCSE grade A-C or 9-4 in Maths and English
  • Hold or working towards Level 3 Certificate in Insurance (desirable)
  • Minimum of 1 year's general insurance sales experience (desirable)
What We Offer

We offer a comprehensive package, including a basic salary of £21,000+ NEG DOE reviewed after successful 6 month probation, with opportunities for bonus and career growth. You will also enjoy hybrid working once trained/competent for the role, with 10% employer contribution to your pension scheme.



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