Policy Issuer and Customer Advisor
2 days ago
We are looking for a Policy Issuer and Customer Advisor to join our team at Service Service Employment Agency Limited. As a key member of our customer service team, you will play a crucial role in delivering exceptional customer experiences and driving business growth.
Responsibilities- Issue policy documents within regulatory timeframes
- Underwrite policies within delegated authority
- Respond to customer enquiries in a timely manner
- Manage objections and customer complaints
- Maintain required levels of competence and standards of performance
- GCSE grade A-C or 9-4 in Maths and English
- Hold or working towards Level 3 Certificate in Insurance (desirable)
- Minimum of 1 year's general insurance sales experience (desirable)
We offer a comprehensive package, including a basic salary of £21,000+ NEG DOE reviewed after successful 6 month probation, with opportunities for bonus and career growth. You will also enjoy hybrid working once trained/competent for the role, with 10% employer contribution to your pension scheme.
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