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Head of Customer Engagement
3 months ago
**Overview**:
Head of Customer Experience needed by Global Travel Retailer
My Client is a leading global travel retail business.
They are now looking for a Head of Customer Experience to ensure they are looking after their clients as much as possible and realising the full potential of the business.
- You should be an experienced Customer Experience Manager used to dealing with Blue-Chip Clients, preferably with airlines, airport or travel retail experience.
- EXPERIENCE NEEDED
- 5 years Executive management experience in a similar role.- Natural leader with an ability to inspire performance within the teams.
- Proven track record of achieving sales growth and delivery of results to business plans
- Strong negotiation skills
- Ability to travel to meet face to face with prospects and outsourced businesses.
- Airline engagement and understanding of their drivers is advantageous.
- Complete understanding and continuous engagement with our entire business in order to position our business correctly.
An excellent salary package + bonus+ generous pension and other benefits is available.
Mandeville is acting as an Employment Agency in relation to this vacancy.
**How to Apply**:
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