Clinical Office Coordinator
5 months ago
The overriding purpose is to support the provision of the highest quality patient care through personal actions and continuous improvement.
To ensure Virtual Fracture Clinic Triage is completed and actioned on a daily basis.
- To ensure referrals via eRS or C2Cs are dealt with and triaged quickly & efficiently and within the constraints of the 18-Week Referral-To-Treatment pathway.
- To maintain a high standard of quality in providing an appointments service; supporting patients and professionals.
- To produce high quality patient information for the Trust to enable maximum use of resources, and to support service level agreements and planning of future services.To ensure that patients receive good quality, appropriate documentation/information relating to their appointment in line with current Trust and Divisional objectives
To be responsible for transcribing of dictation letters using Dictate-IT software.
Responsible for checking all clinic letters are completed accurately and outcomes actioned and recorded on PAS. Dispose of outstanding uncashed clinic outcomes on PAS.
- To ensure referrals via eRS or C2Cs are dealt with and triaged quickly & efficiently and within the constraints of the 18-Week Referral-To-Treatment pathway.
Ashford and St. Peters Hospitals NHS Foundation Trust serves a population of more than 410,000 people living in North-West Surrey, parts of Hounslow and beyond.
Over 3,700 highly trained doctors, nurses, midwives, therapists, healthcare scientists and other support staff make up our workforce, providing a wide range of services across our two hospital sites, Ashford, Surrey and St Peter's, Chertsey, Surrey.
We also run many specialist clinics in the community and local community hospitals and other healthcare facilities.
Our vision is to be one of the best healthcare Trusts in the country. There has never been a better time to join us in the NHS at ASPH. We are committed to providing continuous professional development and flexibility to shape our workforce around our patient care.
We are expanding our theatres at Ashford Hospital and moving towards this becoming our dedicated elective centre. We want to create a state-of-the-art centre for excellence for planned surgical procedures.
We can offer you the full range of NHS benefits/discounts and in addition:
Excellent pension scheme and annual leave entitlement
On-site Nurseries
On-site staff cafes
On-site parking
Support in career development
Salary Sacrifice schemes including wage stream, lease cars, Cycle to Work schemes and home electronics
**For more information about a career at ASPH please visit**:
Alongside Consultants updating and reviewing incoming referrals for Virtual Fracture Clinic, booking appointments and liaising with admin and nursing team
To liaise directly with patients to book, cancel, and rebook any outpatient appointments
To highlight any potential breaches or delays in the patient’s pathway to the Team Leader, Admin Manager according to the Trust’s escalation policy
Using Luna (PTL) on a daily basis, liaise with the Patient Pathway Team across the Trust as a whole, to ensure co-ordination of all elements of the patient pathway. This may include highlighting patient target dates to ensure that investigations/diagnostics are carried out and results received in a timely manner
Monitor patients who are sent to other Trusts for treatment to ensure they do not breach 18 weeks (MDS forms).
To liaise with & support the Appointments Centre regarding outpatient clinic bookings as necessary and ensure patient follow up appointments are booked as soon as results are known and are available for clinic appointment
Attend regular team meetings arranged by Team Leader.
To ensure booking of relevant clinical activity (e.g. out-patient procedures, clinics etc) and managing patient pathways in conjunction with the Patient Pathway Team
- Have the ability and commitment to work as a team member and be able to adhere to strict deadlines.
When booking or changing appointments, to be aware of the agreed Division’s wait to first appointment, of RTT waits, and of the Joint Access Policy.
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Clinical Office Coordinator
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Chertsey, Surrey, United Kingdom Ashford & St. Peter's Hospitals NHS Foundation Trust Full timeAbout the RoleWe are seeking a highly skilled and organized Clinical Office Administrator to join our team at Ashford and St Peter's Hospitals NHS Foundation Trust. The successful candidate will work in our Haematology department, providing a comprehensive support administrative service to the Clinical Team.Key ResponsibilitiesOrganize workload with...
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Clinical Office Coordinator
2 months ago
Chertsey, Surrey, United Kingdom Ashford & St. Peter's Hospitals NHS Foundation Trust Full timeAbout the RoleWe are seeking a highly skilled and organized Clinical Office Administrator to join our team at Ashford and St Peter's Hospitals NHS Foundation Trust. The successful candidate will work in our Haematology department, providing a comprehensive support administrative service to the Clinical Team.Key ResponsibilitiesOrganize workload with...
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Clinical Office Coordinator
2 months ago
Chertsey, Surrey, United Kingdom Ashford & St. Peter's Hospitals NHS Foundation Trust Full timeAbout the RoleThe Ashford & St. Peter's Hospitals NHS Foundation Trust is seeking a highly skilled and organized Clinical Office Administrator to join our Haematology department. As a key member of our team, you will provide comprehensive administrative support to our Haematology Clinical Team, ensuring the smooth operation of our services.Key...
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Clinical Office Coordinator
2 months ago
Chertsey, Surrey, United Kingdom Ashford & St. Peter's Hospitals NHS Foundation Trust Full timeAbout the RoleThe Ashford & St. Peter's Hospitals NHS Foundation Trust is seeking a highly skilled and organized Clinical Office Administrator to join our Haematology department. As a key member of our team, you will provide comprehensive administrative support to our Haematology Clinical Team, ensuring the smooth operation of our services.Key...
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Clinical Office Coordinator
2 months ago
Chertsey, Surrey, United Kingdom Ashford & St. Peter's Hospitals NHS Foundation Trust Full timeAbout the RoleThe Ashford & St. Peter's Hospitals NHS Foundation Trust is seeking a highly skilled and organized Clinical Office Administrator to join our Haematology department. As a key member of our team, you will provide comprehensive administrative support to our Haematology Clinical Team, ensuring the smooth operation of our services.Key...
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Clinical Office Coordinator
2 months ago
Chertsey, Surrey, United Kingdom Ashford & St. Peter's Hospitals NHS Foundation Trust Full timeAbout the RoleThe Ashford & St. Peter's Hospitals NHS Foundation Trust is seeking a highly skilled and organized Clinical Office Administrator to join our Haematology department. As a key member of our team, you will provide comprehensive administrative support to our Haematology Clinical Team, ensuring the smooth operation of our services.Key...
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Clinical Office Coordinator
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Chertsey, Surrey, United Kingdom Ashford & St. Peter's Hospitals NHS Foundation Trust Full timeAbout the RoleWe are seeking a highly skilled and organized Clinical Office Administrator to join our team at Ashford and St Peter's Hospitals NHS Foundation Trust. The successful candidate will work in our Haematology department, providing a comprehensive support administrative service to the Haematology Clinical Team.Key ResponsibilitiesOrganize workload...
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Chertsey, Surrey, United Kingdom Ashford & St. Peter's Hospitals NHS Foundation Trust Full timeAbout the RoleWe are seeking a highly skilled and organized Clinical Office Administrator to join our team at Ashford and St Peter's Hospitals NHS Foundation Trust. The successful candidate will work in our Haematology department, providing a comprehensive support administrative service to the Haematology Clinical Team.Key ResponsibilitiesOrganize workload...
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Chertsey, Surrey, United Kingdom Ashford & St. Peter's Hospitals NHS Foundation Trust Full timeAbout the RoleA Clinical Office Administrator is required to provide administrative support to the Haematology Clinical Team at Ashford and St. Peter's Hospitals NHS Foundation Trust. The successful candidate will be responsible for organizing their workload with Haematology Consultants and coordinating activities with Clinical Office Coordinators to ensure...
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Chertsey, Surrey, United Kingdom Ashford & St. Peter's Hospitals NHS Foundation Trust Full timeAbout the RoleWe are seeking a highly organized and detail-oriented Clinical Office Administrator to join our Haematology team at Ashford and St Peter's Hospitals NHS Foundation Trust. The successful candidate will provide administrative support to the Haematology Clinical Team, ensuring the smooth operation of the department.Key ResponsibilitiesProvide...
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Chertsey, Surrey, United Kingdom Ashford & St. Peter's Hospitals NHS Foundation Trust Full timeJob SummaryAn exciting opportunity has arisen for a Clinical Office Administrator to join the Haematology department at Ashford and St Peter's Hospitals NHS Foundation Trust. The successful applicant will provide administrative support to the Haematology Clinical Team, ensuring the smooth operation of the department.Main DutiesThe post holder will be...
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Chertsey, Surrey, United Kingdom Ashford & St. Peter's Hospitals NHS Foundation Trust Full timeJob SummaryAn exciting opportunity has arisen for a Clinical Office Administrator to join the Haematology department at Ashford and St Peter's Hospitals NHS Foundation Trust. The successful applicant will provide administrative support to the Haematology Clinical Team, ensuring the smooth operation of the department.Main DutiesThe post holder will be...
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