Current jobs related to Customer Service manager - Poole - Rubicon People Partnership
-
Customer Service Manager
4 days ago
Poole, Poole, United Kingdom Aspire Jobs Full timeJob Summary:Aspire Jobs is seeking a highly skilled and experienced Contact Centre Manager to join our client's central support team based at their Head Office. The successful candidate will lead a small customer service team of 4 and be responsible for delivering exceptional service to high-end clients for a luxury brand with locations across Dorset and...
-
Customer Service
3 months ago
Poole, United Kingdom Talent Guardian Full timeDue to an internal promotion, we are seeking a highly organised and deadline-driven Customer Services Executive to join our clients dynamic team. In this role, you will manage the customer B2B and B2C ticketing system, handling a variety of external enquiries ranging from consumer product queries to retailer delivery requests. Your exceptional organisational...
-
Customer Service and Sales Manager
2 days ago
Poole, Poole, United Kingdom Safestore Full timeAbout the RoleWe are seeking an experienced Store Manager to lead our team and drive sales growth in our retail stores. As a Store Manager, you will be responsible for leading by example, motivating your team, and providing exceptional customer service.Key ResponsibilitiesLead and motivate a team of sales professionals to achieve sales targets and provide...
-
Customer Service and Sales Manager
4 days ago
Poole, Poole, United Kingdom Safestore Full timeAbout the RoleWe are seeking an experienced Store Manager to lead our team and drive sales growth in our retail stores. As a Store Manager, you will be responsible for leading by example, motivating your team, and providing exceptional customer service.Key ResponsibilitiesLead and motivate a team of sales professionals to achieve sales targets and provide...
-
Customer Service
3 months ago
Poole, United Kingdom Eco Home Group Full timeCustomer Services based role within a busy installations department. This is a role which works as part of a growing and motivated team. You will be key member of the team to support the customer journey. We aim to achieve customer service excellence and the person must possess great experience at handling incoming and outgoing customer service calls You...
-
Customer Service Advisor
3 months ago
Poole, United Kingdom Sentinel Fire and Security Full timeDue to increased growth, Sentinel are recruiting for 4 customer service advisors to join the existing team **1.** **MAIN PURPOSE OF JOB** Sentinel are currently seeking 4x experienced Customer Service Advisor to work within the administration team and to ensure first in class customer service, stock and subcontract scheduling and upholding customer KPI’s...
-
Customer Service Representative
4 days ago
Poole, Poole, United Kingdom Platinum Recruitment Consultancy Full timeJob Summary:We are seeking a highly skilled and experienced After Sales Advisor to join our team at Platinum Recruitment Consultancy. As an After Sales Advisor, you will play a crucial role in providing exceptional customer service to our clients by efficiently managing vehicle bookings, repairs, and customer communication.Key Responsibilities:Schedule and...
-
Customer Service Advisor
3 months ago
Poole, United Kingdom Marshall Motor Group Full time**Customer Service Advisor** **Location: BMW Bournemouth** **Hours: 46.5 hours per week, including Saturday mornings on a rota basis** **Salary: £27,244.72 Basic Salary Including an uncapped OTE and Bonus Scheme** **Benefits: 25 days annual leave plus bank holidays, life assurance, pension scheme, wellbeing support, employee discount for servicing and...
-
Customer Service Supervisor
4 days ago
Poole, Poole, United Kingdom Retail Human Resources plc Full timeJob DescriptionWe are seeking a highly motivated and experienced Customer Service Supervisor to join our team at Retail Human Resources plc. As a key member of our store management team, you will play a vital role in driving sales growth, delivering exceptional customer service, and ensuring the smooth operation of our retail stores.Key ResponsibilitiesSales...
-
Customer Service Advisor
3 months ago
Poole, United Kingdom Gas Assist LTD Full timeAre you looking to join a quickly expanding and well-managed company? Gas Assist is looking for someone who has initiative and is extremely motivated. Gas Assist who is going into its 4th successful year of trading is ready to take on another customer service administrator and it's an exciting time to join us! We have our own customized CRM system to make...
-
Customer Service Advisor
3 months ago
Poole, United Kingdom Gas Assist LTD Full timeAre you looking to join a quickly expanding and well-managed company? Gas Assist is looking for someone who has initiative and is extremely motivated. Gas Assist who is going into its 4th successful year of trading is ready to take on another customer service administrator and it's an exciting time to join us! We have our own customized CRM system to make...
-
Customer Service Executive
3 months ago
Poole, United Kingdom i247 Group Full time**The Opportunity** Do you love to go above and beyond to deliver exceptional customer service? Do you enjoy building relationships, collaborating and helping people? We power some of the UKs biggest automotive organisations fleet management solutions and we’ve ambitious goals, this is an exciting opportunity to join i247s sales team and help us help us...
-
Customer Service Executive
3 months ago
Poole, United Kingdom i247 Group Full time**The Opportunity** Do you love to go above and beyond to deliver exceptional customer service? Do you enjoy building relationships, collaborating and helping people? We power some of the UKs biggest automotive organisations fleet management solutions and we’ve ambitious goals, this is an exciting opportunity to join i247s sales team and help us help us...
-
Customer Service Executive
3 months ago
Poole, United Kingdom i247 Group Full time**The Opportunity** Do you love to go above and beyond to deliver exceptional customer service? Do you enjoy building relationships, collaborating and helping people? We power some of the UKs biggest automotive organisations fleet management solutions and we’ve ambitious goals, this is an exciting opportunity to join i247s sales team and help us help us...
-
Customer Service Apprentice
3 months ago
Poole, United Kingdom IMI Critical Engineering Full time**Job Summary**: As a Customer Service Apprentice you will be trained in to deliver the highest level of customer service to an industrial customer base whilst learning about the business. You will learn to use a range of questioning skills, including listening and responding in a way that builds rapport, determines customer needs and expectations and...
-
Customer Service Specialist
3 months ago
Poole, United Kingdom Kuehne+Nagel Full timeJoin Our Team as a Road Logistics Customer Service Specialist! Are you ready to embark on a journey that combines your passion for exceptional customer service with the dynamic world of Road Logistics? We're seeking a dedicated and detail-oriented individual to join our team on a 12-month Fixed-Term Contract (FTC) with exciting opportunities for extension. -...
-
Customer Service Representative
4 days ago
Poole, United Kingdom Oyster Recruitment Limited Full timeAbout the RoleWe are seeking a highly skilled and experienced Customer Service Support Adviser to join our team at Oyster Recruitment Limited. As a key member of our customer support team, you will be responsible for delivering exceptional front-line support to our clients, providing outstanding customer solutions and ensuring seamless communication with...
-
Customer Service Support
2 weeks ago
Poole, United Kingdom Oyster Recruitment Limited Full timeOur client, a well established and leading fintech company based in the Poole area is recruiting for a Customer Service Support Adviser. This role to deliver excellent front line support to their customers for financial software support and offer outstanding customer solutions. This is an exciting time to join their team and to learn the capabilities of...
-
Customer Service Representative
3 months ago
Poole, United Kingdom U-Drive Ltd Full timeWe have an exciting opportunity for a Customer Service Representative to join our team in Poole. This is a permanent position offering an annual salary of £27,152.80. **What We Can Offer You**: - 30 days annual leave (inclusive of bank holidays) increasing with length of service - Employee discount on U-Drive rental vehicles including discount for...
-
Customer Service Advisor
3 months ago
Poole, United Kingdom Hendy Group Full timeWe have some excellent opportunities where you can put your outstanding customer services skills in to action. We are looking for confident customer services heroes to join us as Service Advisors in our busy Service departments at our Maserati Dealership in Poole. You do not need automotive experience to be successful in this role - we will train that, but...
Customer Service manager
2 months ago
Customer Service Manager, Poole, £45,000
As the Customer Service Manager within this leading provider, you will lead a vibrant team in a lively office and use your experience to drive excellence and elevate customer satisfaction, whilst innovating and refining service standards.
Background & Benefits
With over 30 years of experience, Rubicon’s client provides safe and efficient solutions for their clients. Their innovative products help customers to maintain high standards, and enhance their own services, whilst maintaining a commitment to sustainability.
The Customer Service Manager will benefit from a competitive salary, 25 days holiday (increasing with service), private medical cover, health cash back plan (including gym discounts), life assurance, employee assistance program and more.
Customer Service Manager Responsibilities
Manage, train, and energise the customer service team, providing ongoing feedback and development.
Conduct performance management and call monitoring to ensure exceptional service quality.
Handle complex customer enquiries and complaints promptly and effectively.
Implement best practices and innovative improvements by evaluating customer service interactions and feedback.
Develop customer service processes, recruit and onboard new representatives, and keep updated with industry trends.
Customer Service Manager Skills & Experience Required
Over 5 years in customer service, with 3+ years in a managerial role.
Excellent communication, interpersonal, and leadership skills.
Strong problem-solving skills, decision making, and conflict resolution.
Skilled in Microsoft Office, CRM software, and relevant tools.
Dedicated to delivering exceptional service and customer experiences.
Interested?
To be considered for this Customer Service Manager opportunity or for more information, submit your CV to Ellie at Rubicon by applying directly to this advert.
Our team at Rubicon reviews every application. Please ensure your CV is submitted in Microsoft Word. If sent as a PDF, it will cause delays.
INDOFFLV
