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Change Manager
4 weeks ago
Our client, a leading entity within the UK Government, is seeking a dynamic and experienced Change Manager to join their Service Operations team. You will play a pivotal role in supporting the delivery of advanced IT infrastructure and collaboration tools at the SECRET level, which are critical to national security. This role involves working with cutting-edge technology to enable secure communication and data sharing across 166 countries.
As a Change Manager, you will ensure that all changes to products and infrastructure services are managed effectively, minimising disruption to live services while maintaining the highest levels of security and efficiency.
Key Responsibilities:
Change Management Leadership: Act as the central point of contact for all change-related activities within the Rosa system, ensuring that changes are managed with precision to prevent conflicts across the service portfolio.
Change Evaluation: Review and categorise change requests, ensuring that each is evaluated for its impact, risk, and quality before being submitted to the appropriate Change Authority.
CAB Meetings: Chair and document Change Advisory Board (CAB) meetings, making critical decisions on minor to medium-impact changes.
Post-Implementation Review: Assess the outcomes of implemented changes, identifying lessons learned, and ensuring the closure of change requests.
Training and Support: Provide expert advice, guidance, and training on change management practices to staff across the organisation.
Essential Skills and Experience:
Proven experience in a Change Management or Change Enablement role, ideally within a high-security or government environment.
A results-driven attitude with the ability to meet tight deadlines and exceed expectations.
Excellent communication skills, both written and verbal.
ITIL 3 or 4 Foundation certification.
Desirable Skills:
Experience working with Jira and Confluence.
Familiarity with Agile, DevOps, and traditional project methodologies.
Security Clearance:
This role requires Developed Vetting (DV) clearance. Candidates must already hold Security Check (SC) clearance and be willing to undergo DV clearance upon joining.
This is a unique opportunity to contribute to a mission-critical IT system that plays a vital role in safeguarding national security. If you are a driven professional with a passion for change management and a commitment to excellence, we encourage you to apply now
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