Change Manager

1 month ago

London, United Kingdom Deloitte Full time

Deloitte

Working with the Deloitte Associate (Contractor) Programme means we can offer you the opportunity to work on a variation of projects. Our aim is to retain the best talent and so when your project end date nears our team of Talent Community Advisors will be working with you to look at alternative projects within the firm that suit your experience should you wish to continue with Deloitte.

The Role

The Deloitte Central Business Services Transformation team is looking for a Change Manager with experience of leading the business change management and implementation activity for a range of programmes. You’ll be supporting a large portfolio of cross-functional change programmes and projects in Central Business Services (CBS) supporting the change management and implementation of digitisation, efficiency, customer experience and organisation design initiatives managing the change impact and comms to a wide range of stakeholders across the business.

Deliverables: Responsibilities but not limited to:

  1. Support Cross-Functional Change Programmes with scoping all change impacting the relevant functions in CBS.
  2. Supporting the large portfolio of change with completion of change impact assessments and business readiness plans. Creating and delivering creative change and comms plans, adoption strategies and reporting.
  3. Act as a point of contact for allocated functions / teams to co-ordinate all change landing in their teams, working with stakeholders to prioritise and plan business readiness activity including engagement in user testing, process / procedure changes, training and communication.
  4. Work with business stakeholders and the project teams and analysts to support the gathering of initial requirements, understand business issues and provide a business lens into final designs or plans developed by the project teams.
  5. Use knowledge of best practise change to advise stakeholders on how best to implement the change to customers and be business ready to ensure we drive the identified benefits from the investment. Prepare clear Business Readiness Plans to support successful change implementation.
  6. Work closely with project leads, internal comms and the wider team to drive the communications supporting the changes as part of the business readiness plans and collate a clear change comms plan for the impacted personas.



Essential experience/ Background/ Core Skills

Must have strong Change Management and Implementation experience.

Must Have a clear understanding of the role change engagement and communication plays in successful change landing with broad business experience in supporting the business in landing transformation projects, customer improvement programmes.

Business Readiness, Change Implementation and Change Engagement / Communications experience is essential – able to advise and guide senior stakeholders on how to implement the change and best deliver service to customers.

Internal change communications experience is desirable – Align with internal comms specialists to own, develop, deliver and measure the communication plan and change management plan within the transformation journey. Knowledge of multiple internal engagement tools and channels.

Formal Change Management accreditation (e.g. PROSCI) desirable

Excellent engagement skills – Drive the creation of compelling, high-impact content, briefing packs and campaigns that’s consistent with Deloitte’s Content Principles and tone of voice.

Stakeholder Management – provide communication support for business partners and senior stakeholders across the function is key. Define engagement plan. Listen, understand and playback to stakeholders. Able to influence senior stakeholders with compelling propositions and work with communications teams across geographies.

Reporting and Analysis – report on the effectiveness of campaign communications, using tools and methodologies to measure performance. Use insights to make recommendations for improvements to stakeholders and provide impact analysis.


IR35

As a means of managing tax, commercial and reputational risks, Deloitte prohibits the use of Associates through Personal Service Companies (‘PSCs’). All Associates must contract under PAYE arrangements through a Deloitte approved ‘Employment Company’ (aka ‘umbrella company.’)

  • Change Management Specialist

    3 weeks ago

    London, Greater London, United Kingdom ea Change Full time

    The Operations and Business Change Analyst will play a crucial role within the Operations team, delivering analytical insights, managing defects, and overseeing changes in the insurance underwriting and policy administration systems. This position also encompasses administrative support for risk and compliance. In collaboration with the business and various...

  • Operations Change Analyst

    3 weeks ago

    London, Greater London, United Kingdom ea Change Full time

    The Operations and Business Change Analyst will play a vital role within the Operations team, offering analytical insights, managing defects and changes, and facilitating the implementation of insurance underwriting and policy administration systems. Additionally, this position will provide essential administrative support for risk and compliance. In...

  • Intelligent Change Internship

    3 months ago

    London, United Kingdom Intelligent Change Full time

    Looking to start your career with meaning behind it? Do you want to contribute to a product that has a positive impact? Then you are in the right place - join us at Intelligent Change as an Intern and empower people all around the world to live their best life.Intelligent Change has been positively changing lives around the world for the past 6+ years. Our...

  • Operations Lead

    2 months ago

    London, United Kingdom Change Please Full time

    Change Please is a soical enterprise, we have grown from a small car selling coffee in Covent Garden in 2015 to an international business. We aim to end homenessless in 4 counties, using all the profits from our award winning coffee sales, sold by our wholesale team to large, often global organisations and by our retail teams at multiple sites. This and the...

  • Business Change Lead

    4 weeks ago

    London, United Kingdom AssetWealth Management Change & Transformation Full time

    My client, a top London-based Wealth Management company, is looking for a senior Business Change Lead to work in a front-to-back-office, business-focused role.   £80-95K + bonus, pension and benefits Hybrid working model – 3 days a week in the office   This will involve plenty of front office exposure, so dealing directly with Portfolio Managers. ...

  • Business Change Lead

    4 weeks ago

    London, UK, United Kingdom AssetWealth Management Change & Transformation Full time

    My client, a top London-based Wealth Management company, is looking for a senior Business Change Lead to work in a front-to-back-office, business-focused role. £80-95K + bonus, pension and benefits Hybrid working model – 3 days a week in the office This will involve plenty of front office exposure, so dealing directly with Portfolio Managers. This is...

  • G6 Team Leader, Climate Change Risk Assessment

    3 months ago

    London, United Kingdom Climate Change Committee Full time

    **Details**: **Reference number**: - 345681**Salary**: - £68,944 - £75,235- A Civil Service Pension with an average employer contribution of 27%**Job grade**: - Grade 6- Grade 6 (L)**Contract type**: - Fixed term - Secondment**Length of employment**: - For a period of up to 2 years**Type of role**: - Analytical**Working pattern**: - Full-time, Job...

  • Change Manager

    4 weeks ago

    London, United Kingdom Matchtech Full time

    Our client, a leading entity within the UK Government, is seeking a dynamic and experienced Change Manager to join their Service Operations team. You will play a pivotal role in supporting the delivery of advanced IT infrastructure and collaboration tools at the SECRET level, which are critical to national security. This role involves working with...

  • Change Manager

    2 days ago

    London, United Kingdom Oliver James Full time

    Change manager London - Hybrid Permanent I am currently working with a leading InsurTech that partner with clients within the London Market to further advance digital capabilities. This is an exciting period for the business as they look to bolster their change team with a new change manager to deliver digital initiatives. In this role you will be...

  • Change Manager

    2 days ago

    London, United Kingdom IT Works Health Ltd Full time

    We are looking for an EPR Change Manager will play a pivotal role in overseeing and driving the successful implementation of changes to our EPR system. You will work closely with stakeholders across various departments to ensure that changes are managed effectively, minimizing disruption and ensuring that the transition to new processes is smooth and...

  • Change Manager

    4 days ago

    London, United Kingdom IT Works Health LTD Full time

    We are looking for an EPR Change Manager will play a pivotal role in overseeing and driving the successful implementation of changes to our EPR system. You will work closely with stakeholders across various departments to ensure that changes are managed effectively, minimizing disruption and ensuring that the transition to new processes is smooth and...

  • Change Manager

    4 days ago

    London, United Kingdom IT Works Health LTD Full time

    We are looking for an EPR Change Manager will play a pivotal role in overseeing and driving the successful implementation of changes to our EPR system. You will work closely with stakeholders across various departments to ensure that changes are managed effectively, minimizing disruption and ensuring that the transition to new processes is smooth and...

  • Change Manager

    2 days ago

    London, United Kingdom IT Works Health Ltd Full time

    We are looking for an EPR Change Manager will play a pivotal role in overseeing and driving the successful implementation of changes to our EPR system. You will work closely with stakeholders across various departments to ensure that changes are managed effectively, minimizing disruption and ensuring that the transition to new processes is smooth and...

  • Change Manager

    3 weeks ago

    London, United Kingdom Matchtech Full time

    Our client, a leading entity within the UK Government, is seeking a dynamic and experienced Change Manager to join their Service Operations team. You will play a pivotal role in supporting the delivery of advanced IT infrastructure and collaboration tools at the SECRET level, which are critical to national security. This role involves working with...

  • Change Manager

    2 weeks ago

    London, United Kingdom Deloitte Full time

    Title : Change ManagerLocation : RemoteJob Type : ContractDeloitteWorking with the Deloitte Associate (Contractor) Programme means we can offer you the opportunity to work on a variation of projects. Our aim is to retain the best talent and so when your project end date nears our team of Talent Community Advisors will be working with you to look at...

  • Change Manager

    2 weeks ago

    London, United Kingdom Deloitte Full time

    Title : Change Manager Location : Remote Job Type : Contract Deloitte Working with the Deloitte Associate (Contractor) Programme means we can offer you the opportunity to work on a variation of projects. Our aim is to retain the best talent and so when your project end date nears our team of Talent Community Advisors will be working with you to look at...

  • Change Manager

    3 weeks ago

    London, United Kingdom Deloitte Full time

    Title : Change ManagerLocation : RemoteJob Type : ContractDeloitteWorking with the Deloitte Associate (Contractor) Programme means we can offer you the opportunity to work on a variation of projects. Our aim is to retain the best talent and so when your project end date nears our team of Talent Community Advisors will be working with you to look at...

  • Change Manager

    2 months ago

    London, United Kingdom Deltra Group Full time

    My client is looking for a Change Manager to join their Change team to support end to end project delivery in response to changes across the business. To be considered for this role, you must have : Strong stakeholder management and communication skills. Excellent Time management skills Experience of delivering change within complex environments. Ability...

  • Change Manager

    5 days ago

    London, United Kingdom Burman Recruitment Full time

    Are you passionate about leading change and making a real impact? We are seeking a dynamic Change Manager to play a pivotal role in the exciting integration of two institutions following a recent merger. Join our Change Support Unit and help shape the future of our organization by leading strategic change initiatives that enhance both the student and...

  • Change Manager

    2 weeks ago

    London, United Kingdom Burman Recruitment Full time

    Are you passionate about leading change and making a real impact?We are seeking a dynamic Change Manager to play a pivotal role in the exciting integration of two institutions following a recent merger. Join our Change Support Unit and help shape the future of our organization by leading strategic change initiatives that enhance both the student and staff...