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Customer Service Administrator

4 months ago

Rhyl, United Kingdom Siamo Recruitment a division of Siamo Group Full time

Customer Service Administrator

Looking for a new Customer Service role in a friendly office team?
 
Siamo Recruitment are currently offering an exciting opportunity for a Customer Service Administrator on a long-term, temporary basis with full-time hours, located in the County of Denbighshire, North Wales
 
Working within a small team of dedicated Customer Service staff, the successful applicant will be answering calls, contacting customers via telephone and email, providing service information, and using IT systems on a daily basis. A background in Customer Service or Reception work is essential for this role, and this role has potential to become a permanent opportunity for the right candidate

Hourly pay: £11.80

The Role:
- Working as part of a dedicated team of Customer Service staff
- Answering incoming calls and directing to the right department or staff member
- Updating client information on the internal customer database 
- Handling a variety of queries about the services provided
- Inputting customer data onto Excel spreadsheets 
- Responding to queries in a friendly and professional manner
- Using IT and telephone systems on a daily basis

The Ideal Candidate: 
- Experience in a Customer Service or Reception position
- Capable using IT systems such as Microsoft Office, Outlook, Word, Excel
- Ability to communicate and work well within a team
- Friendly and professional telephone manner

Details and Benefits: 
- Full-time, Monday to Friday
- Temporary opportunity with potential to become permanent
- Siamo Benefits package including Discounts, Health, Fitness, and GP support 

If you meet the requirements for this role and would like to be considered, please contact Scott on (phone number removed) or apply below now