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Customer Service Coordinator
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Customer Service Coordinator
2 months ago
We are seeking an experienced Customer Service Administrator to join our growing contracts division at Ernest Gordon Recruitment. As a key member of our team, you will be responsible for providing exceptional customer service and administrative support to our clients.
Key Responsibilities:
- Respond to customer inquiries and resolve issues in a timely and professional manner
- Provide administrative support to the sales team, including data entry and document preparation
- Assist with training and development of new staff members
- Contribute to the development of processes and procedures to improve customer service and administrative efficiency
Requirements:
- Proven experience in customer service or account management
- Excellent communication and interpersonal skills
- Ability to work in a fast-paced environment and prioritize tasks effectively
- Strong organizational and time management skills
What We Offer:
- A competitive salary range of £23,500 - £24,500
- A comprehensive training program to support your career development
- A stable Monday to Friday work schedule
- A dynamic and supportive team environment
