Customer Service Representative

2 weeks ago


Rhyl, Denbighshire, United Kingdom Betsi Cadwaladr University Health Board Full time

Job Overview

An exciting opportunity has arisen for a skilled individual to join our team as a Band Housekeeper on the Cardiac Care Unit at Betsi Cadwaladr University Health Board.

The successful candidate will be responsible for ensuring the delivery of infection prevention hygiene standards and maintaining a clean clinical environment for patients and visitors. This will involve coordinating and delivering catering, organizing minor maintenance, ordering and organizing stores, and other specified tasks to meet individual patient needs.

The post holder will work closely with contractors and support services departments, monitoring quality standards and rectifying deficiencies in liaison with the ward manager.

The ideal candidate will possess excellent communication and organizational skills, with the ability to work independently and prioritize tasks. A willingness to learn new skills and undertake further training is essential.

Main Duties of the Job

  • Ability to communicate effectively with patients, visitors, and staff
  • Good IT skills
  • Excellent organizational and coordinating skills
  • Ability to work independently and prioritize tasks
  • Adherence to BCU values

The ability to speak Welsh is desirable for this post, and Welsh and/or English speakers are equally welcome to apply.

Working for Our Organisation

Betsi Cadwaladr University Health Board is a leading healthcare organization in Wales, providing a range of services to the population of North Wales. We are committed to promoting equality and diversity and are proud to welcome applicants under the Disability Confident Employer scheme.



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