Customer Service Representative
4 weeks ago
We're seeking a talented individual to join our team as a Customer Support colleague. As a key member of our team, you'll play a vital role in delivering exceptional customer service and support to our customers.
Key Responsibilities- Provide high-quality customer service and support to customers via phone, email, and social media.
- Resolve customer queries and issues in a timely and professional manner.
- Work collaboratively with colleagues to ensure customer needs are met.
- Develop and maintain a deep understanding of our products and services to provide accurate information to customers.
- Contribute to the development and implementation of customer service initiatives to drive business growth and customer satisfaction.
Lloyds Banking Group is a leading financial services provider, committed to helping Britain prosper. We're dedicated to creating a values-led culture that reflects the diversity of our customers and communities. Our team is passionate about delivering exceptional customer service and support, and we're looking for like-minded individuals to join us.
What We Offer- A competitive salary and benefits package.
- Ongoing training and development opportunities to help you grow and succeed in your career.
- A collaborative and supportive team environment.
- The opportunity to work with a leading financial services provider and make a real difference to our customers and communities.
- Excellent communication and interpersonal skills.
- A strong customer service focus and ability to work in a fast-paced environment.
- Ability to work collaboratively as part of a team.
- Basic computer skills and proficiency in Microsoft Office.
- Ability to work in a hybrid environment, with some remote work required.
We're an inclusive employer and welcome applications from diverse candidates. If you're passionate about delivering exceptional customer service and support, and want to be part of a dynamic and supportive team, we'd love to hear from you.
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