Customer Service Representative

3 weeks ago


Rhyl, Denbighshire, United Kingdom HB Leisure Full time
About HB Leisure

HB Leisure is a leading attraction partner for skill games and amusements, operating in over 100 theme parks across 25 countries.

We're a company that likes to do things differently, offering a unique opportunity to travel the globe and develop skills recognized throughout your career.

Job Summary

We're seeking a Customer Service Assistant (Arcade Host) to deliver exceptional customer service to our guests and ensure they have a fantastic time playing our games in the Arcade.

Key Responsibilities
  • Provide excellent customer service and ensure a positive experience for our guests
  • Ensure the Arcade area is clean and well-maintained
  • Operate games and equipment in a safe and efficient manner
  • Handle customer complaints and feedback in a professional manner
  • Work collaboratively with colleagues to achieve team goals
What We Offer
  • A competitive salary and benefits package
  • Opportunities for career development and progression
  • A fun and dynamic work environment
  • Access to exclusive employee discounts and perks
  • The chance to work in a variety of theme parks and locations around the world
Requirements
  • Excellent customer service and communication skills
  • A positive and outgoing personality
  • Ability to work flexible hours, including weekends and bank holidays
  • Reliable transportation to and from work
  • Ability to follow instructions and comply with company standards


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