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Customer Service Representative

3 months ago


Redruth, United Kingdom Berry Recruitment Full time

Do you have a passion for providing outstanding Customer Service to clients and working for an established and successful company in Cornwall? If so we would love to hear from you

We are seeking a Customer Service Representative on a permanent full time basis in Redruth.

As part of a friendly Customer Service Team you will be responsible for:

- Being first point of contact for their customers via phone and email in a professional and friendly manner.

- Assist customers in resolving enquiries, concerns, and complaints promptly and accurately.

- Demonstrate excellent phone etiquette while handling a high volume of customer calls.

- Perform data entry tasks accurately to update customer information and service requests.

Ideally you will have prior knowledge working in a customer service environment with proven problem-solving skills and giving great attention to detail.

You must be able to demonstrate strong communication skills and the ability to build a rapport with clients to understand their needs

We are seeking a motivated and driven Customer Service Representative that can uphold the companies values who pride themselves on providing excellent customer care.

This role is being offered on a full time permanent basis - Monday to Friday

£23,000k to £25,000k per annum

Benefits include:

Company pension

Free On-site Parking

To find out more about this rare and exciting opportunity in Customer Service joining a fantastic brand please get in touch with Sally Appleby at Berry Recruitment Cornwall for a chat today

Please note that no terminology in this advert is intended to discriminate on the grounds of a person's gender, marital status, race, religion, colour, age, disability or sexual orientation. Every candidate will be assessed only in accordance with their merits, qualifications and ability to perform the duties of the job