Customer Service Representative
4 weeks ago
About the Role
We are seeking a motivated and customer-focused individual to join our team as a Customer Service Representative in our Phone Shops. As a key member of our sales and service team, you will be responsible for delivering an exceptional shopping experience for our customers.
Key Responsibilities
- Provide excellent customer service, responding to customer queries and resolving issues in a timely and professional manner.
- Work collaboratively with colleagues to achieve sales and service targets, maintaining a positive and supportive team environment.
- Ensure all store facilities are clean, tidy, and well-maintained, adhering to health and safety standards.
- Participate in ongoing training and development to enhance product knowledge and sales skills.
What We Offer
- A competitive hourly rate, with opportunities for pay progression.
- A minimum of 12 guaranteed hours per week, with flexible scheduling to suit your needs.
- Access to exclusive colleague deals on handsets and sims, plus discounts on Tesco products.
- A range of benefits, including life cover, pension scheme, and cycle-to-work scheme.
Requirements
- A passion for delivering exceptional customer service and a drive to achieve sales targets.
- Excellent communication and interpersonal skills, with the ability to work effectively in a team environment.
- A flexible and adaptable approach, with a willingness to learn and develop new skills.
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