Customer Service Representative

2 weeks ago


Redruth, Cornwall, United Kingdom Tesco Full time

About the Role

We are seeking a Customer Service Representative to join our Phone Shops team in Redruth Extra. As a key member of our team, you will be responsible for delivering a great shopping trip for customers every day.

Key Responsibilities

  • Deliver excellent customer service, greeting customers with a smile and serving them with pride.
  • Work in a fast-paced environment, adapting to changing situations and priorities.
  • Be a brand ambassador, representing Tesco Mobile in a positive and professional manner.
  • Support your manager in controlling costs and delivering budgets.
  • Protect the legal brand by delivering legal compliance and understanding safe and legal routines.

What We Offer

  • Holiday starting at 20 days plus a personal day rising to 22 days after 12 months.
  • Request flexible working from day one.
  • Get 10% off and 15% at pay day weekends – save up to £2,000 a year with your Colleague Clubcard.
  • Access to free wellbeing services and exclusive colleague deals on handsets and sims.
  • Life cover of five times your pay and an award-winning pension with matching contributions up to 7.5%.

Requirements

  • A passion for delivering great service and a drive to work in a sales and service environment.
  • The ability to adapt to working in a fast-paced environment and build relationships with colleagues.
  • To be at work on time, well presented and ready to be a brand ambassador.


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