Customer Service Representative
2 weeks ago
About the Role
We are seeking a Customer Service Representative to join our Phone Shops team in Redruth Extra. As a key member of our team, you will be responsible for delivering a great shopping trip for customers every day.
Key Responsibilities
- Deliver excellent customer service, greeting customers with a smile and serving them with pride.
- Work in a fast-paced environment, adapting to changing situations and priorities.
- Be a brand ambassador, representing Tesco Mobile in a positive and professional manner.
- Support your manager in controlling costs and delivering budgets.
- Protect the legal brand by delivering legal compliance and understanding safe and legal routines.
What We Offer
- Holiday starting at 20 days plus a personal day rising to 22 days after 12 months.
- Request flexible working from day one.
- Get 10% off and 15% at pay day weekends – save up to £2,000 a year with your Colleague Clubcard.
- Access to free wellbeing services and exclusive colleague deals on handsets and sims.
- Life cover of five times your pay and an award-winning pension with matching contributions up to 7.5%.
Requirements
- A passion for delivering great service and a drive to work in a sales and service environment.
- The ability to adapt to working in a fast-paced environment and build relationships with colleagues.
- To be at work on time, well presented and ready to be a brand ambassador.
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