Customer Service Representative
1 month ago
About the Role
We are seeking a motivated and customer-focused individual to join our team as a Colleague at our Redruth Tolgus Superstore. As a key member of our store team, you will play a vital role in delivering exceptional customer service and contributing to the success of our store.
Key Responsibilities
- Provide excellent customer service, ensuring that every customer leaves the store with a positive experience.
- Work collaboratively with colleagues to achieve sales targets and drive store performance.
- Be knowledgeable about our products and services, making recommendations to customers to meet their needs.
- Contribute to maintaining a clean and safe store environment, adhering to health and safety standards.
- Participate in seasonal, community, and charity events, promoting a positive and inclusive atmosphere.
What We Offer
- A competitive hourly rate, with opportunities for pay increases and additional payments based on location and skills.
- A minimum of 16 guaranteed hours per week, with flexibility to work fewer hours if desired.
- Access to free wellbeing services, including resources to support mental health and wellbeing.
- A range of benefits, including discounts, shares, and cycle-to-work schemes.
- Uniform provided and policies to support you throughout your career.
Requirements
- A passion for delivering exceptional customer service and building strong relationships with customers.
- The ability to work well in a team, communicate effectively, and take the initiative to make decisions that benefit customers.
- A commitment to maintaining a high level of professionalism, being punctual, and presenting yourself in a positive manner.
What's Next
If you are a motivated and customer-focused individual who is passionate about delivering exceptional service, we encourage you to apply for this exciting opportunity. Please note that you must be over 18 to apply for this role.
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