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Customer Service Representative

1 month ago

Redruth, Cornwall, United Kingdom Tesco Full time

About the Role

We are seeking a motivated and customer-focused individual to join our team as a Store Assistant in our Phone Shops. As a key member of our sales and service team, you will play a vital role in delivering an exceptional shopping experience for our customers.

Key Responsibilities

  • Deliver a great shopping experience for customers by providing excellent customer service and ensuring all facilities are in good working order.
  • Create a positive impression for customers by role modeling great standards of dress and being ready to serve.
  • Follow the service culture in your department, role modeling helpful and friendly service behaviors, and demonstrating enthusiasm to do what's right for customers.
  • Protect the legal brand by delivering legal compliance, understanding all safe and legal routines, and demonstrating due diligence on your department.
  • Support your manager to control costs on your department and deliver budgets, supporting the department to maintain stock record accuracy and be prepared for stock control routines.

What We Offer

  • Holiday starting at 20 days plus a personal day rising to 22 days after 12 months (plus Bank holidays)
  • Request flexible working from day one
  • Get 10% off and 15% at pay day weekends – save up to £2,000 a year with your Colleague Clubcard with an additional card to share with family outside your home
  • Access to free wellbeing services with a range of resources to support your mind, body, and life
  • Exclusive colleague deals on handsets and sims - these amazing deals can also be shared with your family and friends
  • Life cover of five times your pay and an award-winning pension with matching contributions up to 7.5%
  • Benefits to suit you, choose what you use – from discounts and shares to cycle to work schemes
  • Uniform provided and policies to support you for all of life's moments, big and small
  • Access to our colleague networks providing a space for colleagues to come together from a range of backgrounds.