Service Desk Support Specialist
4 weeks ago
Service Desk Technician
Omega Resource Group Careers has an exciting opportunity for a Service Desk Technician position. Our client creates industry leading satellite communications and IT management solutions with innovation and customer service at their core, backed by over 50 years of experience in the government and maritime mobility markets.
Key Responsibilities
- To respond to customer enquiries and to reply quickly and efficiently ensuring that customer expectations are met and, for key customers, that SLAs are met specifically regarding response and resolution times.
- To ensure each call/email is logged and that Freshdesk and Cruise IP Databases are always maintained, so clarity is ensured for other team members, chasing cases and escalating issues to other departments/on call engineers where necessary (and in consultation with Shift Supervisor) and following each issue to conclusion.
- To provide 1st/2nd line support for GCSC activity ensuring continuity between shifts (day and opposite night shift) and seamless handover of tasks outstanding.
- To assist with monthly customer surveys to ensure that NSSL Global service levels are met.
- To process sales orders for prepaid airtime cards for customers.
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Customer Support Specialist
4 weeks ago
Redruth, Cornwall, United Kingdom TalentTide Full timeCustomer Support SpecialistAre you a customer-focused professional with a passion for solving technical problems? Do you thrive in a fast-paced environment where no two days are the same?We're looking for a Customer Support Specialist to join our 24/7 Global Customer Support Team, providing top-tier 1st and 2nd line technical support to a global customer...
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Customer Support Specialist
4 weeks ago
Redruth, Cornwall, United Kingdom AAP3 Limited Full timeWe are seeking a skilled Customer Support Specialist to join our team at AAP3 Limited, a successful and growing Satellite Communications organization operating in the government, defence and maritime sector.This exciting opportunity will be based at our offices in Redruth, where you will be the first point of contact for our customers globally, logging and...
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Educational Support Specialist
3 days ago
Redruth, Cornwall, United Kingdom Cornwall Council Full timeAt Cornwall Council, we are committed to providing a supportive and inclusive environment for our students. As an Educational Support Specialist, you will play a vital role in this mission.Job SummaryWe are seeking a highly motivated and experienced individual to assist in the teaching of pupils under the direction of a teacher. This is an exciting...
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Care Coordinator
2 weeks ago
Redruth, Cornwall, United Kingdom North Kerrier East PCN Full timeJob SummaryNorth KerrierEast Primary Care Network (PCN) is seeking a part-time Care Coordinator to join our Health and wellbeing team. This is a fixed term position for 6 months, working up to 25 hours per week.About the RoleThe Care Coordinator will be an integral part of the PCN Health and Well-being team, serving as a key contact to support individuals in...
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Dietetic Specialist
2 days ago
Redruth, Cornwall, United Kingdom NHS Full time**About the Role**This is an exciting opportunity to join our team as a Dietetic Specialist, providing expert dietetic support and advice to adults with enteral tubes in situ across Cornwall.The successful candidate will have a degree in Nutrition/Dietetics or equivalent, with Health Professions Council (HPC) Registration as a Dietitian. A strong background...
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Administrative Support Specialist
1 week ago
Redruth, Cornwall, United Kingdom Cornwall Partnership NHS Foundation Trust Full timeAbout the RoleWe are seeking a highly skilled and experienced Administrative Support Specialist to join our team at Cornwall Partnership NHS Foundation Trust. As an essential member of our administrative team, you will provide comprehensive support to our members and ensure the delivery of high-quality services.Key ResponsibilitiesTo maintain a consistently...
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Stroke Rehabilitation Specialist
4 weeks ago
Redruth, Cornwall, United Kingdom Cornwall Partnership NHS Foundation Trust Full timeJob SummaryWe are seeking a highly skilled Stroke Specialist Speech and Language Therapist to join our team at the Lanyon Stroke Rehabilitation Unit. As a key member of the multidisciplinary team, you will provide comprehensive assessment and treatment to individuals following stroke, utilizing your advanced clinical reasoning and partnership working...
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Children's Support Service Manager
1 month ago
Redruth, Cornwall, United Kingdom RJS Resourcing Ltd Full timeJob DescriptionWe are seeking a compassionate and motivated candidate to join our team as a Service Manager / Team Leader. The successful candidate will provide exceptional support to those with learning disabilities, including brain injuries and autism.The role involves working with management to carry out appraisals and supervisions, support and rota...
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Redruth, Cornwall, United Kingdom GSL Education Full timeAbout GSL EducationWe are a leading education recruitment agency, committed to providing exceptional support to our clients and candidates. Our team of experienced consultants work tirelessly to find the perfect match between teachers and schools, ensuring that everyone has access to quality education.Our MissionTo provide a seamless experience for both...
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SEN Learning Support Assistant
2 weeks ago
Redruth, Cornwall, United Kingdom Platinum Recruitment Consultancy Full timeAbout the Role:Platinum Recruitment Consultancy is working with a SEN school in Cornwall that provides support to children affected by autism and other difficulties. We are seeking a temporary teaching assistant to support these children in their educational journey.Responsibilities:- Support teaching specialists in delivering high-quality teaching and...
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Field Service Specialist
3 days ago
Redruth, Cornwall, United Kingdom Briggs Equipment Ltd Full timeJob DescriptionThe OpportunityA challenging opportunity has arisen for a highly skilled Field Service Engineer to join the Briggs Equipment Ltd teamKey ResponsibilitiesAttend customer locations to determine the level of maintenance and repair requiredPerform routine maintenance and repairs on equipmentProvide technical support and guidance to customersWork...
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Support Worker
4 weeks ago
Redruth, Cornwall, United Kingdom CareTech Group Full timeAbout the RoleWe are seeking a dedicated and compassionate Support Worker to join our team on a Wake Night shift. As a Support Worker, you will play a vital role in providing high-quality care and support to individuals with learning disabilities, challenging behavior, and mental health issues.Main ResponsibilitiesParticipate in the implementation of...
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Clinical Nurse Specialist
4 weeks ago
Redruth, Cornwall, United Kingdom Leatside Health Centre Full timeJob SummaryLeatside Health Centre is seeking a skilled Clinical Nurse Specialist to provide high-quality patient care and contribute to the success of our team. As a Clinical Nurse Specialist, you will be responsible for delivering nursing treatments and chronic disease management to patients in collaboration with healthcare professionals and service...
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Customer Support Specialist
4 weeks ago
Redruth, Cornwall, United Kingdom AAP3 Full timeWe are seeking a skilled Customer Support Advisor to join our team at AAP3, a successful and growing Satellite Communications organization operating in the government, defence and maritime sector.This role will be based in our offices in Redruth and will involve working a shift pattern of 8am to 8pm and 8pm to 8am, with 2 days of night shifts and 4 days...
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Mental Health Nurse Specialist
3 weeks ago
Redruth, Cornwall, United Kingdom Cornwall Partnership NHS Foundation Trust Full timeJob Title: Mental Health Nurse SpecialistAbout the Role: We are seeking a highly skilled Mental Health Nurse Specialist to join our team at Cornwall Partnership NHS Foundation Trust. As a Mental Health Nurse Specialist, you will be responsible for providing high-quality care to patients with complex mental health needs.Main Duties:To assess the care needs of...
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Leakage Detection Specialist
4 weeks ago
Redruth, Cornwall, United Kingdom M Group Services Full timeAbout The RoleMorrison Water Services is seeking a skilled Leakage Detection Specialist to join our team in Redruth and surrounding areas. As a key member of our team, you will be responsible for identifying and repairing leaks on our water network.As a Leakage Detection Specialist, you will work closely with our experienced technicians to deploy the latest...
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Customer Service Representative
3 weeks ago
Redruth, Cornwall, United Kingdom Cornwall Partnership NHS Foundation Trust Full timeAbout the JobWe are seeking a skilled Customer Service Representative to join our team. As a frontline support agent, your primary responsibility will be to provide exceptional customer experiences through effective communication and problem-solving.Key Responsibilities:Respond to customer inquiries and resolve issues in a timely and professional...
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Nurse Specialist
1 month ago
Redruth, Cornwall, United Kingdom Cornwall Partnership NHS Foundation Trust Full timeAbout the RoleWe are seeking a highly skilled and dedicated Nurse Specialist to join our team at Cornwall Partnership NHS Foundation Trust. As a Nurse Specialist, you will be responsible for providing high-quality care to patients with complex mental health needs.Main ResponsibilitiesAssess and develop care plans for patients with complex mental health...
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Specialist Childcare Support Worker
2 days ago
Redruth, Cornwall, United Kingdom Cornwall Council Full timeAt Cornwall Council, we are committed to providing exceptional care and support to disabled children and young people. Our Residential Care Workers play a vital role in ensuring the best possible outcomes for our service users.About UsCornwall Council is a leading provider of services to over half a million local residents and millions of visitors each year....
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Clinical Nurse Specialist
4 weeks ago
Redruth, Cornwall, United Kingdom Leatside Health Centre Full timeJob SummaryLeatside Health Centre is seeking a skilled Practice Nurse to provide high-quality patient care and contribute to the success of our team. As a Practice Nurse, you will play a vital role in delivering nursing treatments and chronic disease management to patients in collaboration with healthcare professionals and service users.Main...