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Customer Service Representative

1 month ago

Redruth, Cornwall, United Kingdom Tesco Full time

About the Role

We are seeking a dedicated and passionate Customer Service Representative to join our team at the Redruth Tolgus Superstore. As a key member of our store team, you will be responsible for delivering exceptional customer service, ensuring a positive shopping experience for our customers.

Key Responsibilities

  • Provide excellent customer service, responding to customer queries and resolving issues in a timely and professional manner.
  • Work collaboratively with colleagues to achieve sales targets and improve customer satisfaction.
  • Maintain a high level of product knowledge, ensuring you are aware of promotions, prices, and product information.
  • Contribute to a positive and inclusive store environment, promoting a culture of respect and teamwork.

What We Offer

  • A competitive hourly rate, with opportunities for pay increases and additional payments based on location and skills.
  • A minimum of 16 guaranteed hours per week, with opportunities to work additional hours and flexible scheduling.
  • Access to a range of benefits, including holiday pay, pension scheme, and life cover.
  • Opportunities for career development and progression within the company.

Requirements

  • A passion for delivering exceptional customer service and a commitment to providing a positive shopping experience.
  • Excellent communication and interpersonal skills, with the ability to work effectively in a team environment.
  • Able to work flexible hours, including weekends and bank holidays.

Why Join Us?

At Tesco, we are committed to providing a positive and inclusive work environment, where colleagues feel valued and supported. As a Customer Service Representative, you will have the opportunity to develop your skills and knowledge, working with a talented and dedicated team. We offer a range of benefits, including competitive pay, flexible scheduling, and opportunities for career development.