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IT Support 2nd/3rd Line

2 months ago

Chichester West Sussex, United Kingdom Candidate Source Limited Full time
Join this MSP as an 2nd/3rd line IT Support Analyst.

The role will be predominantly office-based, with some customer visits.

THE IT SUPPORT 2ND/3RD LINE ROLE:
  • Operating the IT Helpdesk and providing 2nd/3rd line support to a wide variety of clients, supporting infrastructure, hardware, and software.
  • Receive and resolve calls from the helpdesk and manage user expectations by phone, email, and in-...


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