2nd Line IT Support Specialist
1 month ago
We are seeking an experienced 2nd Line IT Support Engineer to join our growing team and provide exceptional technical support to our expanding customer base.
Key Responsibilities:- Provide top-notch customer service and support via remote and onsite visits
- Work efficiently to meet customer Service Level Agreements (SLAs) and adapt priorities as needed
- Participate in the 24/7 support rotation and be available to respond to critical issues
- Perform regular network and Active Directory management tasks to ensure seamless operations
- Utilize the service desk system to track, report, and update incidents in a timely manner
- Keep customers informed and up-to-date on the status of their issues
- Proven experience in 1st/2nd Line IT support, preferably in a helpdesk or MSP environment
- Technical expertise in Microsoft Windows, including desktop and server operating systems
- Excellent written and verbal communication skills
- Able to work independently and under pressure, with strong time management and priority handling skills
- Self-motivated and able to provide root cause analysis
- Technical documentation skills and a professional working attitude
- Knowledge of Windows 7 & 10, Microsoft Office 2010+, MacOS X, Windows Server 2016/2019, AD Administration, Microsoft Exchange Server 2010 – 2016, Office 365, and networking technologies
This is an excellent opportunity for a skilled 2nd Line Support Engineer to join a dynamic team and progress in their career.
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2nd Line IT Support Specialist
1 month ago
West Yorkshire, United Kingdom Interface Recruitment UK Full time2nd Line IT Support EngineerWe are seeking an experienced 2nd Line IT Support Engineer to join our growing team and provide exceptional technical support to our expanding customer base.Key Responsibilities:Provide efficient remote and onsite support services to clients across the UKWork closely with the IT Support Manager to ensure seamless delivery of...
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2nd Line IT Support Specialist
1 month ago
West Yorkshire, United Kingdom Interface Recruitment UK Full time2nd Line IT Support EngineerWe are seeking an experienced 2nd Line IT Support Engineer to join our growing team and provide exceptional technical support to our expanding customer base.Key Responsibilities:Provide efficient remote and onsite support services to clients across the UKWork closely with the IT Support Manager to ensure seamless delivery of...
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2nd Line IT Support Specialist
1 month ago
West Yorkshire, United Kingdom Interface Recruitment UK Full time2nd Line IT Support EngineerWe are seeking an experienced 2nd Line IT Support Engineer to join our growing team and provide exceptional technical support to our expanding customer base.Key Responsibilities:Provide efficient remote and onsite support services to clients across the UKWork closely with the IT Support Manager to ensure seamless delivery of...
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2nd Line IT Support Specialist
1 month ago
West Yorkshire, United Kingdom Interface Recruitment UK Full time2nd Line IT Support EngineerWe are seeking an experienced 2nd Line IT Support Engineer to join our growing team and provide exceptional technical support to our expanding customer base.Key Responsibilities:Provide efficient remote and onsite support services to clients across the UKWork closely with the IT Support Manager to ensure seamless delivery of...
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2nd Line IT Support Specialist
3 weeks ago
West Yorkshire, United Kingdom Interface Recruitment UK Full time2nd Line IT Support Engineer Job DescriptionWe are seeking an experienced 2nd Line IT Support Engineer to join our growing team and provide exceptional technical support to our expanding customer base.Key Responsibilities:Provide top-notch customer service and support via remote and onsite visitsWork efficiently to meet customer Service Level Agreements...
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2nd Line IT Support Specialist
3 weeks ago
West Yorkshire, United Kingdom Interface Recruitment UK Full time2nd Line IT Support Engineer Job DescriptionWe are seeking an experienced 2nd Line IT Support Engineer to join our growing team and provide exceptional technical support to our expanding customer base.Key Responsibilities:Provide top-notch customer service and support via remote and onsite visitsWork efficiently to meet customer Service Level Agreements...
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2nd Line IT Support Specialist
4 weeks ago
West Yorkshire, United Kingdom Interface Recruitment UK Full time2nd Line IT Support Engineer Job DescriptionWe are seeking an experienced 2nd Line IT Support Engineer to join our growing team and provide exceptional technical support to our expanding customer base.Key Responsibilities:Provide top-notch customer service and support via remote and onsite visitsWork efficiently to meet customer Service Level Agreements...
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2nd Line IT Support Specialist
4 weeks ago
West Yorkshire, United Kingdom Interface Recruitment UK Full time2nd Line IT Support Engineer Job DescriptionWe are seeking an experienced 2nd Line IT Support Engineer to join our growing team and provide exceptional technical support to our expanding customer base.Key Responsibilities:Provide top-notch customer service and support via remote and onsite visitsWork efficiently to meet customer Service Level Agreements...
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2nd Line IT Support Engineer
2 months ago
West Yorkshire, United Kingdom Interface Recruitment UK Full timeJob Summary:We are seeking an experienced 2nd Line IT Support Engineer to join our successful team at Interface Recruitment UK. As a 2nd Line Support Engineer, you will be responsible for providing efficient remote/onsite support and services to clients located UK-wide.Key Responsibilities:Provide excellent customer service and work to deadlines to meet...
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2nd Line IT Support Engineer
2 months ago
West Yorkshire, United Kingdom Interface Recruitment UK Full timeJob Summary:We are seeking an experienced 2nd Line IT Support Engineer to join our successful team at Interface Recruitment UK. As a 2nd Line Support Engineer, you will be responsible for providing efficient remote/onsite support and services to clients located UK-wide.Key Responsibilities:Provide excellent customer service and work to deadlines to meet...
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2nd Line Support
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West Bromwich, United Kingdom Pertemps Network Group Full time**Job Description**: 2nd Line Support Technician As a 2nd Line Support Technician, you will play a critical role in providing advanced technical support to our customers and ensuring the smooth operation of their communication services. You will be responsible for diagnosing complex technical issues escalated from the 1st Line Support team and working...
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2nd Line Technical Support
4 months ago
West London, United Kingdom Wildcat Careers Ltd Full time**Job description** **2nd Line Technical Support Engineer** **Salary**: £33K - £35K plus **bonus** **Benefits**: 20 days holiday plus bank holidays, increasing to a maximum of 25 days plus bank holidays, fully paid for company events, annual bonus, professional development **Location**: London, W1 Are you a highly motivated 2nd Line Technical Support...
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2nd Line Wan Network Support/juniper Srx
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West Midlands, United Kingdom Project People Full time**2nd Line WAN Network Support** **Engineer **(Juniper SRX Routers/BGP/IPSEC/MPLS/PKI)****: - West Midlands, UK - 12 Month Contract** **Leading IT Services Provider in the defence sector require a skilled **2nd Line WAN Network Support Engineer **(Juniper SRX Routers/BGP/IPSEC/MPLS/PKI) **to join their 24/7 shift team**, for an initial 12 months rolling...
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IT Support Specialist
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West Midlands Combined Authority, United Kingdom Vertex IT Solutions Ltd Full timeJob Title: 1st & 2nd Line Applications Support AnalystVertex IT Solutions Ltd is seeking a highly skilled and experienced Applications Support Analyst to join our Global Enterprise Application Specialist Team (EAST). As a key member of our team, you will be responsible for providing 2nd and 3rd line support for Microsoft Dynamics 365 (CRM), user-support, and...
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2nd Line Technical Support Lead
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North West, United Kingdom Post Office Ltd Full time**Summary**: **Salary**: Competitive salary and package **Grade: 3A** **Reporting Line: 2**nd** Line Support Manager** **Contract Type: Permeant** **Location: Chesterfield or London** **What to expect**: Here at the Post Office, we’re steeped in tradition, but we’re going places. As an IT 2nd Line Technical Support Manager for the Branch Network,...
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Second Line Technical Support Specialist
1 month ago
West Wickham, Greater London, United Kingdom Adecco Full timeJob Title: 2nd Line Support EngineerAre you a skilled IT professional looking for a challenging role in a dynamic environment? We have an exciting opportunity for a 2nd Line Support Engineer to join our team in South-West London.About the Role:We are seeking a highly motivated and experienced IT professional to provide 2nd line technical support to our...
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Second Line Technical Support Specialist
1 month ago
West Wickham, Greater London, United Kingdom Adecco Full timeJob Title: 2nd Line Support EngineerAre you a skilled IT professional looking for a challenging role in a dynamic environment? We have an exciting opportunity for a 2nd Line Support Engineer to join our team in South-West London.About the Role:We are seeking a highly motivated and experienced IT professional to provide 2nd line technical support to our...
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3rd Line Infrastructure/Projects Specialist
2 months ago
West Yorkshire, United Kingdom Vertex IT Solutions Ltd Full timeVertex IT Solutions Ltd is seeking a highly skilled 3rd Line Infrastructure/Projects SpecialistWe are a leading solutions provider with a strong presence in the Yorkshire area, serving over 200 clients across various industries.This is an exciting opportunity for a motivated and self-driven individual to join our team as a 3rd Line Infrastructure/Projects...
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3rd Line Infrastructure/Projects Specialist
2 months ago
West Yorkshire, United Kingdom Vertex IT Solutions Ltd Full timeVertex IT Solutions Ltd is seeking a highly skilled 3rd Line Infrastructure/Projects SpecialistWe are a leading solutions provider with a strong presence in the Yorkshire area, serving over 200 clients across various industries.This is an exciting opportunity for a motivated and self-driven individual to join our team as a 3rd Line Infrastructure/Projects...
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Network Support Engineer
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West Yorkshire, United Kingdom Initialize IT Full timeJob Title: Network Support T2 EngineerAt Initialize IT, we are seeking a highly skilled Network Support T2 Engineer to join our team. As a key member of our service provider team, you will be responsible for providing technical support and resolving complex network issues.Key Responsibilities:Provide 2nd Line support for customer technical services to...