1st Line Software Support

3 weeks ago

Gillingham Kent, United Kingdom QA Ltd Full time

About BDR Group: BDR Group is a leading IT solutions provider dedicated to delivering high-quality technology services to a range of clients, including the National Health Service (NHS). Overview: Our Aylesford office is a hub of innovation and expertise, and we are looking for a talented IT Desktop Engineer to join our team and support our NHS client. As an IT Networking Apprentice reporting to the the Aylesford office for BDR Group, but operating at a client site at ME8 0PZ, you will be an integral part of our IT support team, providing essential technical assistance and maintenance to our NHS client.
Desktop Support: Provide day-to-day desktop support for end-users within the NHS client organization. Troubleshoot hardware and software issues, ensuring timely resolution.
Hardware and Software Maintenance: Install, configure, and maintain desktop hardware and software. User Training: Assist end-users with basic IT training and troubleshooting techniques to enhance their technical capabilities.
Software Updates: Perform software updates, patch management, and antivirus scans to ensure the security and performance of desktop systems.
Network Connectivity: Troubleshoot network connectivity issues and assist in resolving them, working closely with network administrators.
Maintain comprehensive documentation for hardware, software, and troubleshooting procedures to facilitate efficient support.
Knowledge of Windows and other operating systems
Basic networking knowledge
A driving licence is highly desirable for the future event of visiting client sites.
GCSE Maths and English (or equivalents) at grades 3+ (D or above)
~ You may also have a combination of qualifications and experience which demonstrate the minimum foundation needed for the programme. For more information, please visit the UK ENIC website.
Annual company holiday
Opportunities for professional development and training
Company paid training/exams
Quarterly company events/annual Christmas party
Christmas bonus
We offer an inclusive and diverse workplace culture where employees are encouraged to achieve their full potential and we believe that investing in our people's personal and professional development is key to our success, we are committed to providing our employees with the tools and resources they need to succeed.
With over 30,000 successful apprenticeship graduates, we're a top 50 training provider, dedicated to helping you succeed.

  • 1st Line Junior Support Engineer

    1 week ago

    Ashford, Kent, United Kingdom Atlas Recruitment Group Limited Full time

    Junior 1st Line IT Engineer IIT Managed Services £The Atlas Recruitment Group are currently hiring for a Junior 1st Line Support Engineer to join an established IT managed service provider based in Ashford. You will be primarily based on-site at one of their customers within the Education sector in Ashford, working alongside a Senior Engineerwho will...

  • 1st Line Junior Support Engineer

    2 weeks ago

    Ashford, Kent, United Kingdom Atlas Recruitment Group ltd Full time

    Junior 1st Line IT Engineer IIT Managed Services £The Atlas Recruitment Group are currently hiring for a Junior 1st Line Support Engineer to join an established IT managed service provider based in Ashford. You will be primarily based on-site at one of their customers within the Education sector in Ashford, working alongside a Senior Engineerwho will...

  • 1st Line Engineer

    1 month ago

    Kent, United Kingdom Evermore Global Full time

    **1st Line Engineer / Helpdesk / Remote Support / Windows / SLA / ServiceDesk Analyst** **Location: London / Kent** **Salary: £24,000 - £30,000 + Benefits** **Permanent** A leading consultancy client are looking for a 1st Line Engineer to join their expanding team. Looking for a good all-rounder who has worked with a variety of tech in fast paced...

  • 1st Line Support Engineer

    4 days ago

    Dartford, Kent, United Kingdom Allied Healthcare Full time

    1st line support engineer / helpdesk – Windows, Server/desktop, Office365, onsite Working for a leading MSP across support, business applications and IT services you will be experienced in working in a fast-paced environment and are committed to providing high levels of customer service. The clients that you will be supporting are both medium and...

  • 1St Line Support Engineer

    6 days ago

    Dartford, Kent, United Kingdom Movement8 Ltd Full time

    1st line support engineer / helpdesk - Windows, Server/desktop, Office365, onsite Working for a leading MSP across support, business applications and IT services you will be experienced in working in a fast-paced environment and are committed to providing high levels of customer service. The clients that you will be supporting are both medium and...

  • 1st Line Support Engineer

    4 days ago

    Dartford, Kent, United Kingdom Allied Healthcare Full time

    1st line support engineer / helpdesk – Windows, Server/desktop, Office365, onsite Working for a leading MSP across support, business applications and IT services you will be experienced in working in a fast-paced environment and are committed to providing high levels of customer service. The clients that you will be supporting are both medium and...

  • 2nd Line Support Engineer

    1 month ago

    Gillingham, United Kingdom Proactive Appointments Full time

    **2nd Line Support Engineer** Hybrid working Our client, a leading manufacturing and distribution organisation with a head office in the Gillingham area have an exciting opportunity for a 2nd Line Support Engineer to join on a permanent basis. This role will allow you to work with experience 2nd and3rd line Engineers and will give you the ability to learn...

  • IT Manager

    2 days ago

    Gillingham, Kent, United Kingdom Ernest Gordon Recruitment Full time

    IT Manager (VMware/ Microsoft) 28,300 +Training + Progression + Company Benefits Are you an IT Manager seeking an exciting opportunity to make a significant impact on the technological infrastructure of charitable organizations? Do you want to work in a dynamic environment where you can leverage your IT expertise to support multiple charities and drive...

  • CNC Programmer, Setter

    1 week ago

    Gillingham, Kent, United Kingdom Just Recruitment Group Full time

    The Just Recruitment Group Ltd is currently recruiting for a CNC Programmer, Setter & Operator for their client based in Gillingham, Kent. Role will require working a double day shift. Excellent company benefits available Position Overview To program, set and run various multi axis CNC machines to specified instruction and using feedback from part...

  • 2nd & 3rd Line IT Engineer

    1 day ago

    Kent, United Kingdom Senitor Associates Ltd Full time

    My client is seeking a talented IT professional with a passion for entertainment to drive innovation and deliver unforgettable experiences. If you're ready to be part of something extraordinary, apply now! Key Responsibilities- Offer 2nd & 3rd line technical support for approved hardware and software. Collaborate with third-party service suppliers to...

  • Permanent Desktop Support Engineer

    1 month ago

    Gillingham, Kent, United Kingdom Henry Schein One group Full time

    Henry Schein One provides leading online dental practice management software to thousands of dental professionals. We are shaping the future of how millions of patients interact with their dental practice. At Henry Schein One UK we work with two dental practice management systems; EXACT (Software of Excellence) which is server-based and Dentally which...

  • 2nd & 3rd Line IT Engineer

    3 hours ago

    Kent, United Kingdom Senitor Associates Full time

    My client is seeking a talented IT professional with a passion for entertainment to drive innovation and deliver unforgettable experiences. If you're ready to be part of something extraordinary, apply now! Key Responsibilities- Offer 2nd & 3rd line technical support for approved hardware and software.Collaborate with third-party service suppliers to ensure...

  • IT Manager

    10 hours ago

    Gillingham, Kent, United Kingdom Ernest Gordon Recruitment Full time

    IT Manager (VMware/ Microsoft) Gillingham £28,300 +Training + Progression + Company Benefits Are you an IT Manager seeking an exciting opportunity to make a significant impact on the technological infrastructure of charitable organizations? Do you want to work in a dynamic environment where you can leverage your IT expertise to support multiple charities...

  • Desktop Support Engineer

    1 month ago

    Gillingham, Kent, United Kingdom Henry Schein One group Full time

    Who are we Henry Schein One provides leading online dental practice management software to thousands of dental professionals. We are shaping the future of how millions of patients interact with their dental practice. We aim to solve tough, real-world problems by continuously innovating in the product space. At Henry Schein One UK we work with two dental...

  • IT Manager

    1 day ago

    Gillingham, Kent, United Kingdom Ernest Gordon Recruitment Full time

    IT Manager (VMware/ Microsoft) Gillingham £28,300 +Training + Progression + Company Benefits Are you an IT Manager seeking an exciting opportunity to make a significant impact on the technological infrastructure of charitable organizations? Do you want to work in a dynamic environment where you can leverage your IT expertise to support multiple charities...

  • Specialist Support Officer

    1 week ago

    Dartford, Kent, United Kingdom Movement8 Full time

    1st line support engineer / helpdesk – Windows, Server/desktop, Office365, onsite Working for a leading MSP across support, business applications and IT services you will be experienced in working in a fast-paced environment and are committed to providing high levels of customer service. The clients that you will be supporting are both medium and...

  • Project Mechanical Engineer

    7 days ago

    Maidstone, Kent, United Kingdom 1st Step Full time

    Mechanical Project Engineer Maidstone 8 - 10 weeks 1st Step Solutions are supporting a leading M&E Contractor who looking for a Mechanical Project Engineer to join their team in Maidstone. Job Purpose: Reporting into the Operations Manager, this role will be accountable for delivery of the mechanical elements of the project. You will be able to work under...

  • Senior Software Engineer

    1 month ago

    Gillingham, Kent, United Kingdom Henry Schein One group Full time

    We are looking for a senior software engineer who is experienced at building applications for consumers and enterprises. You will play a leading role on our teams and have flexibility, autonomy, and responsibility to help design, build and maintain cloud-based applications that are used by thousands of dental professionals across the globe. Who we are ...

  • CNC Programmer, Setter

    2 weeks ago

    Gillingham, United Kingdom Just Recruitment Group Full time

    The Just Recruitment Group Ltd is currently recruiting for a CNC Programmer, Setter & Operator for their client based in Gillingham, Kent. Role will require working a double day shift. Excellent company benefits available Position Overview To program, set and run various multi axis CNC machines to specified instruction and using feedback from part...

  • Mechanical Project Engineer

    2 weeks ago

    Maidstone, Kent, United Kingdom 1st Step Full time

    Mechanical Project Engineer Maidstone 8 - 10 weeks 1st Step Solutions are supporting a leading M&E Contractor who looking for a Mechanical Project Engineer to join their team in Maidstone. Job Purpose: Reporting into the Operations Manager, this role will be accountable for delivery of the mechanical elements of the project. You will be able to work...